Residential Manager

McCor Management AB Inc; Winnipeg; On-site; CAD 42,000 - 54,000; Full time

Job summary

McCor Management AB Inc is seeking a proactive Resident Manager to handle tenant inquiries, show units, process applications and deposits, and manage daily site administration using Microsoft 365 and Yardi.

The role includes rent collection, handling arrears, scheduling move-ins/outs, and coordinating with head office for support from contractors. A clean criminal record and bondability are required.

Qualifications

• Must have strong communication skills, both oral and written.
• Ability to develop and sustain cooperative working relationships; team player.
• Effective time management, able to work under pressure and meet tight deadlines.
• Intermediate skills in Excel, Word, and other Microsoft Office programs.
• Must be bondable; able to pass a background security check.

Responsibilities

• Be our first point of contact for all prospective applicants and existing tenants of the property.
• Field inquiries via telephone, email, and other means of contact, showing units, taking applications and deposits.
• Inspecting suites when tenants move in and out and processing move in/out documentation.
• Routine site administration using Microsoft 365: Outlook, Word, Excel, Teams, OneDrive, Yardi, and other site-specific programs.
• Collecting rent, including arrears, processing payments, and serving eviction notices as directed by head office.
• Administration of site security and key systems.
• Delivering of notices and tenant correspondence.
• Delivery of monthly renewals, and regular follow-up afterwards to assist with turnover tracking and re-marketing.
• Daily walk-through of the building, grounds and property.
• Communicate with head office when additional support is needed from outside maintenance or contractors.
• Daily inspections and cleaning of common areas including hallways, elevators, stairwells, mechanical rooms, front vestibule, garbage room, and surrounding grounds.
• Snow clearing from sidewalk areas throughout the property
• Available for 24 hour emergency on-call

Skills

Communication skills

Interpersonal skills

Time management

Team player

Bondable

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft 365

Yardi

Job description

Responsibilities:

• Be our first point of contact for all prospective applicants and existing tenants of the property
• Field inquiries via telephone, email, and other means of contact, showing units, taking applications and deposits
• Inspecting suites when tenants move in and out and processing move in/out documentation
• Routine site administration using Microsoft 365: Outlook, Word, Excel, Teams, OneDrive, Yardi, and other site-specific programs
• Collecting rent, including arrears, processing payments, and serving eviction notices as directed by head office
• Administration of site security and key systems
• Delivering of notices and tenant correspondence
• Delivery of monthly renewals, and regular follow-up afterwards to assist with turnover tracking and re-marketing
• Daily walk-through of the building, grounds and property
• Communicate with head office when additional support is needed from outside maintenance or contractors.
• Daily inspections and cleaning of common areas including hallways, elevators, stairwells, mechanical rooms, front vestibule, garbage room, and surrounding grounds.
• Snow clearing from sidewalk areas throughout the property
• Available for 24 hour emergency on-call

Qualifications:

• High School Diploma or equivalent
• Must provide a clean criminal record check
• Previous resident manager or maintenance experience would be considered an asset
• Strong communication skills, both oral and written
• Ability to develop and sustain cooperative working relationships; team player
• Effective time management, able to work under pressure and meet tight deadlines
• Intermediate skills in Excel, Word, and other Microsoft Office programs
• Must be bondable; able to pass a background security check