Resident Support Worker Overnight, Fri-Mon, 32 hours

Force Inspection Services; Kelowna; On-site; CAD 27,000 - 39,000; Full time

Job summary

Kelowna’s Gospel Mission is seeking a Resident Support Worker to help individuals experiencing homelessness in a faith-based, non-profit setting. The role focuses on ensuring a safe environment, assisting with basic needs, and supporting transitions toward stable housing while upholding values of dignity and respect.

The position involves overnight shifts (10 PM–6:30 AM) Friday through Monday, with a criminal records check required.

Qualifications

• Minimum High School Diploma.
• Experience supporting people with mental health challenges, addictions or trauma is an asset.
• Strong communication and record-keeping skills required.

Responsibilities

• Oversee admission, orientation and rule enforcement for residents.
• Maintain client files, daily logs and incident reports.
• Assist with meals, light cleaning and equipment preparation.
• Liaise with referral sources and external agencies as needed.
• Support resident care related to security, bed checks and personal searches.
• Provide a non-judgmental, supportive environment to promote growth and empowerment.
• Perform other related tasks as required.

Skills

Verbal communication

Written communication

Organization

Microsoft Office

Crisis intervention

Education

High School Diploma

Tools

Microsoft Office

Job description

• Base Pay $24.00 / Hour
• Job Category Resident Support Worker, Community Support Worker, Human Services Worker
• Employee Type Full Time

Contact information

• Name People and Culture
• Phone [phone]

Description

Position Summary

Kelowna’s Gospel Mission (KGM) is a faith - based, non - profit organization walking alongside individuals experiencing homelessness and housing instability. We believe every person is on a journey toward wholeness and deserves to be met with dignity, compassion, and respect. Our work is housing - oriented and focuses on supporting people as they move toward safe, stable housing and greater wellbeing. We serve people of all backgrounds and identities, offering care that is person - centred and grounded in the belief that hope and change are possible for everyone. Discover more about our mission and impact at www.kelownagospelmission.ca

As a Resident Support Worker (RSW) at KGM, you oversee frontline activities, ensuring a safe environment for individuals experiencing homelessness. From assisting residents with basic needs to supporting their transition, you play a vital role in upholding our core values of respect and dignity. Your contributions have a profound impact on the lives of those we serve, embodying the essence of our organization's mission and values. Bay Ave operates an Overdose Prevention Site with supervised consumption.

Key Responsibilities

• Handles the admission, orientation and evaluation of residents’ understanding of rules; ensures ongoing enforcement of policies;
• Recording information and maintenance of client files, daily log, and completes occurrence reports;
• Gather all equipment necessary and assist with meal services and light duty cleaning;
• Liaises with referral sources and other external agencies as needed;
• Coordinates resident care relating to security issues; may be directly involved in doing bed checks and room/personal searches;
• Providing a non-judgmental supportive environment to promote growth and empowerment;
• Performs other related tasks as required.

Position Requirements

• Specialized training and certification in mental health, addiction, counselling or trauma is an asset;
• Minimum of 3 months experience as a front-line worker with people with mental health challenges, addictions and trauma;
• Completion of High School Diploma as a minimum;
• Excellent verbal and written communication, organizational skills and the ability to maintain accurate records;
• Ability to work well with volunteers and provide direction;
• Working knowledge of Microsoft Office Suite products;
• Ability to efficiently multi-task in a fast-paced environment with attention to detail;
• This position is dependent on a Criminal Records Check (Vulnerable Sector).

Additional Information

• Work Schedule: What days will they work? Friday through Monday
• Work Schedule: Start Time and End Time 10 P.M. to 6:30 A.M.