Resident Relations & Site Operations Coordinator

Greenwin; Toronto; On-site; CAD 51,000 - 53,000; Full time

Job summary

Greenwin Corp. is seeking a Site Administrator to support the site team and ensure the smooth daily operations of the property.

The role involves coordinating resident communications, assisting with administration, managing property-related documentation, and delivering a high level of customer service to residents. As a key support to the Property Manager, you will help maintain the rent collection database, manage work orders, schedule contractors, and assist with property inspections to

Qualifications

• Diploma in Business Administration or related field.
• 2-5 years in property management or administrative role.
• Excellent written and verbal communication with a customer-focused approach.
• Proficiency with property management software and Microsoft Office.

Responsibilities

• Serve as first point of contact for residents, addressing inquiries and providing courteous service.
• Maintain and update a rent collection database and address payment issues.
• Coordinate and manage maintenance work orders, ensuring timely documentation and follow-up.
• Schedule and liaise with contractors for maintenance and services, ensuring timely completion and proper documentation.
• Assist with property inspections, including move-in/move-out, and communicate actions to management.
• Provide regular updates to the management team on operations, resident issues, and maintenance requests.

Skills

Customer service

Organizational skills

Communication

Teamwork

Education

Diploma in Business Administration

Tools

Property management software

Microsoft Office

Job description

Greenwin Corp. is seeking a Site Administrator to support the site team and ensure the smooth daily operations of the property.

The role involves coordinating resident communications, assisting with administration, managing property-related documentation, and delivering a high level of customer service to residents. As a key support to the Property Manager, you will help maintain the rent collection database, manage work orders, schedule contractors, and assist with property inspections to