Resident Field Service Technician, Heavy Equipment

Toromont Cat; Fredericton; On-site; CAD 60,000 - 85,000; Full time

Job summary

Toromont Cat is seeking a Resident Field Service Technician for heavy equipment, primarily working at the ArcelorMittal Dofasco site. This role involves ensuring high standards of repair service, utilizing Caterpillar technology, and maintaining strong communication with customers. The organization prioritizes safety and offers extensive training and development opportunities.

Benefits

Competitive wages and benefits

Flexible work schedules

Opportunities for training and development

Qualifications

• Minimum 3 years of experience in repair and service of heavy equipment.
• A valid Technician License according to Provincial standards is needed.
• Familiarity with Caterpillar systems (ET and SIS) is beneficial.

Responsibilities

• Diagnose mechanical issues using Caterpillar testing equipment.
• Maintain quality workmanship for repairs within established time standards.
• Build trusted customer relationships through regular site visits.

Skills

Mechanical Diagnostics

Technical Communication

Safety Compliance

Education

Technician License

Tools

Caterpillar Testing Equipment

Cat Systems (ET, SIS)

Job description

Toromont Cat is looking for a Resident Field Service Technician, Heavy Equipment to go directly at our customer site in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity.

Note: This position will work primarily at the ArcelorMittal Dofasco customer site.

As a Resident Field Service Technician, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
  
  

In a typical day, YOU will:

• Possess a strong work ethic and a positive attitude to get the job done right and on time.
• Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Culture
• Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills
• Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field
• Maintain excellent communication and trusted customer relationships through regular on site visits
  
  

Must-haves for this role:

• A valid Technician License relative to this position, following Provincial standards
• Minimum 3 years of experience in repair and service of heavy equipment both in the shop and in the field
• Familiarity with Cat systems (ET and SIS would be beneficial)
• A valid Driver’s Licence (DZ Licence preferred)
  
  

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar , Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!