RESIDENCE LIFE MANAGER

Mount Saint Vincent University; Halifax; On-site; CAD 73,000 - 88,000; Full time

Job summary

Mount Saint Vincent University invites applications for the position of Residence Life Manager. The role leads the residence life team, ensures student support and safety programming, and coordinates administrative processes.

The ideal candidate has an undergraduate degree with 5+ years in residence life, strong leadership, and the ability to work with diverse student bodies and committees; familiarity with office suites and enterprise systems is essential.

Qualifications

• Undergraduate degree with at least five years of related progressive experience in residence life.
• Experience in an educational setting and supervising student staff.
• Familiarity with professional associations such as AACUSS CACUSS ACUHO-I CCHO is a plus.

Responsibilities

• Lead the residence life team and support student safety programming.
• Coordinate administrative processes for residence life functions.
• Collaborate with university committees and recruitment teams to maintain residence occupancy.
• Share first-on-call duties for crisis management 24/7, including extraordinary events.

Skills

Leadership

Team supervision

Communication

Facilitation

Organization

Time management

Microsoft Office

Education

Undergraduate degree

Tools

Colleague

Banner

PeopleSoft

Job description

Mount Saint Vincent University is strongly committed to fostering diversity and inclusion within our community and encourages applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities, and other groups that would contribute to the diversification of our campus. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify in their application materials. All qualified candidates are welcome to apply; however, priority will be given to Canadian citizens and permanent residents.

The Office of Student Experience at Mount Saint Vincent University invites applications for the position of Residence Life Manager.

Classification: Permanent, Full-Time MPA Level 5 Position
Salary: $72,616 per annum [Step Progression: $72,616 to $88,349]
Start Date: ASAP

Application Process

If you require an accommodation at any time during the application process, please let us know.
This position closes on October 20, 2026.

Qualifications

You possess an undergraduate degree with a minimum of five years of related progressive experience, including experience working in an educational setting with experience in residence life. Membership in professional associations such as AACUSS and CACUSS (Atlantic/Canadian Association of College & University Student), ACUHO-1 (Association of College University Housing Officers - International), CCHO (Canadian Chief Housing Officers) is an asset. You are passionate about student success and enjoy working with a diverse student body. You have demonstrated experience leading and/or supervising a team, including supervising student staff, and developing and implementing business plans. You possess effective communication skills, interpersonal skills, presentation/workshop facilitation, organization, and time management skills. Candidates should be proficient in the use of Microsoft Office Suite (Excel, Word, PowerPoint), and have an aptitude for, or previous experience using business enterprise systems such as Colleague, Banner, PeopleSoft, etc.

Responsibilities

This position manages the residence life component of the Office of Student Experience and is directly responsible for leading the residence life team and contributing to the achievement of the strategic goals of the University by providing exemplary student support and student safety programming as well as coordinating the administrative processes and functions associated with these functions.

Reporting directly to the Associate Vice President, Student Experience, the Residence Life Manager manages one NSGEU position, one 10-month MPA position, and more than 20 student staff. Also manages the relationship with the Keep it Social program. Through developing residence life programming, conducting extensive training and support programs and the application of student development theory, the Residence Life Manager is responsible for ensuring that the residence living environment is a vibrant and inclusive community which fosters leadership opportunities, growth and development for all students.

The Residence Life Manager acts as the University expert for residence life and student experience and acts as a resource for other committees such as the Enrollment Management Committee, Senate Student Experience Committee, Food Services Committee, Orientation Committee and the Case Consult group. The Manager also collaborates with recruitment teams to ensure that residence occupancy levels remain high.

The Residence Life Manager shares first-on-call duties. During on-call times, they must be available to the residence life staff 24 hours/day, 7 days/week for crisis management and critical incident response. On-call duty is shared with the contract Residence Life Coordinator on week on/week off basis, but the Residence Life Manager could be called in during off weeks for extraordinary circumstances (e.g., student injury/death, fire, other disaster). The Residence Life Manager must make quick decisions in these situations without significant guidance. These decisions can range from inconsequential to larger, broader decisions with significant impact. The person must be able to make decisions, often without precedent and with a variety of changing factors.