Manager, Student Housing

Ontario Tech University; Oshawa; On-site; CAD 91,000 - 114,000; Full time

Job summary

Ontario Tech University in Oshawa, Ontario, invites applications for the role of Manager, Student Housing. The position leads planning, delivery and assessment of programs and services that form a holistic student housing strategy, aligning with student success, engagement and well-being.

The role collaborates with Campus Living Centres and campus partners to create inclusive living environments, manage housing contracts, occupancy planning, budgeting and risk management, and to advance

Qualifications

• Proven ability to build inclusive and student-centered communities.
• Exceptional communication, negotiation, and conflict resolution skills.

Responsibilities

• Leads planning, delivery and assessment of student housing programs and services.
• Oversees residence partnerships, housing contracts, budgets and performance metrics.
• Collaborates with Campus Living Centres and campus partners to design inclusive, accessible housing experiences and to drive continuous improvement.

Skills

Inclusive communities

Communication & negotiation

Education

Four-year degree program

Honours degree or related field

Equivalent combo of education/experience

Credential verification may be required

Job description

Tracking Code: req2272

Faculty/Department: Office of the Deputy Provost

Number of Positions: 1

Appointment Type: Full-Time Continuing

Hours of Work: 35 hours per week

Non-Union Hiring Zone: Job Level 10 - $91,413 - $114,266

Posting Date: October 14, 2026

Closing Date: October 27, 2026 (11:59 pm EST)

Job Summary: The Manager, Student Housing, leads in the planning, delivery and assessment of programs and services that contribute to a holistic student housing strategy, which aligns with institutional priorities for student success, engagement, and well-being. The role fosters safe, inclusive, and supportive living environments while integrating Ontario Tech University's student housing partnerships with the university's broader student engagement and support strategies to deliver a cohesive, holistic student experience.

Responsibilities/accountabilities

Partnership & Contract Management

• Provides oversight of residence partnerships and housing contracts to support Ontario Tech's student engagement and community-building objectives.
• Acts as the primary liaison with Campus Living Centres (CLC) and other housing partners, ensuring operational alignment, service quality, and accountability through ongoing monitoring of agreements, budgets, and performance metrics.
• Supports contract negotiations and partnership development, while collaborating with Legal and Finance to ensure compliance, fiscal stewardship, and effective risk management.
• Proactively identifies and resolves operational and student experience issues within residence facilities in partnership with CLC and other university stakeholders (Student Mental Health, Security, Campus Safety, etc.)

Student Experience & Engagement

• Leads the development of an inclusive and engaging student housing experience portfolio that promotes belonging, equity, student leadership, and overall well-being.
• Collaborates with CLC, Student Engagement and Equity, the Student Union, Student Mental Health, Teaching and Learning, Careers, and other campus partners to design and deliver -programming that promotes positive social change and encourages an accessible, equitable, diverse, and inclusive campus culture.
• Establishes effective communication and referral pathways between residence life staff and campus services and oversees feedback mechanisms to drive continuous improvement.
• Provides guidance to residence staff in applying restorative practices, student conduct education, and proactive, early intervention approaches to support student success that are aligned with university strategies, policies and procedures.

Operations & Oversight

• Provides insight to residence functions, including occupancy planning, room assignments, and billing processes, in collaboration with Campus Living Centres.
• Ensures equitable and appropriate housing accommodations for diverse student populations, including international students, varsity athletes, Indigenous learners, and students requiring accessibility supports.
• Contributes to campus crisis response and emergency management efforts in partnership with Security, Health & Safety, and housing partners, while promoting best practices in residence safety, community standards, and inclusive living environments.

External & Community Relations

• Leads external and community engagement initiatives related to student housing by building partnerships with off-campus housing providers, municipal stakeholders, and local organizations to expand safe, affordable, and equitable options.
• Oversees Ontario Tech's off-campus housing programming, resources and supports, ensuring accessible and current information for students.
• Represents the university on local and provincial housing committees, advocating for student needs and sustainable housing policies, and maintains active relationships with housing professionals across Canada to share best practices and emerging trends.

Strategic Leadership & Reporting

• Provides strategic leadership and data-informed reporting to support effective decision making in the student housing portfolio.
• Delivers regular updates on occupancy, student satisfaction, and financial performance to senior leadership, and contributes to the university's long term housing strategy, including capital planning, affordability initiatives, and demand forecasting.
• Leads or supports initiatives that advance accessibility, sustainability, and community engagement, while ensuring housing data, reporting, and assessment are aligned with institutional student experience frameworks and outcomes.

Required Skills

• Proven ability to build inclusive and student-centered communities.
• Exceptional communication, negotiation, and conflict resolution skills.

Required Knowledge

• Strong understanding of the Ontario housing market, post-secondary environment, and diverse student needs.

Required Education

• Completion of a University Program consisting of Four Academic Years
• Completion of an honours University degree program in a field of study directly related to the requirements of the job.
• An equivalent combination of education and related experience may be considered.
• Verification of Academic credentials may be required

Required Experience

• Five to seven years of progressive experience or a combination of the following; student housing, residence life, property management, and/or student affairs leadership.
• Demonstrated experience managing third-party service contracts, budgets, and stakeholder relationships.

Ontario Tech University is actively committed to equity, diversity, inclusion, indigenization and decolonization (EDIID), and welcomes applications from all qualified candidates, while especially encouraging applications from First Nations, Metis, Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadian citizens, permanent residents, Indigenous Peoples in Canada, and those eligible to work in Canada, will be given priority.

Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle.

The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.

Job Location: Oshawa, Ontario, Canada

Expected Start Date: 12/7/2026