Research Systems & Operations Manager (Hybrid, Toronto)

Altis Technology; Toronto; Híbrido; CAD 120.000 - 160.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Professional development opportunities

Diversity and inclusion

Descripción de la vacante

Altis Technology in Toronto is seeking a Manager, Research Systems and Operations to lead a multidisciplinary team supporting critical research applications such as eRA, LabKey, REDCap and XNAT. You will oversee service delivery, incidents, budgets and vendor relationships.

You'll partner with researchers and external partners to ensure secure, reliable systems, guiding automation, governance and continuous improvement in a collaborative environment.

Formación

• Bachelor's degree in CS/IS/Health Informatics or related field or equivalent experience.
• Master's degree is an asset for advanced leadership and oversight.
• Experience managing enterprise or research applications and vendor relationships.
• Budgeting, procurement and staffing coordination knowledge.
• Familiarity with research admin systems and data platforms (eRA, LabKey, REDCap, XNAT).
• Strong communication and stakeholder engagement with a balance of technical and operational priorities.

Responsabilidades

• Lead day-to-day operations, maintenance, releases and improvements for research applications.
• Establish service standards, incident management, documentation and metrics for research systems.
• Coach and manage research systems personnel, data engineers and project managers.
• Oversee project delivery, resource planning and transitions, manage technical risks.
• Coordinate vendor relationships, procurement, contracts and onboarding.
• Manage budgets, forecasts and grant-funded resources, escalate large financial decisions.
• Collaborate with investigators and partners to strengthen service delivery and security.

Conocimientos

People leadership

Stakeholder engagement

Service delivery

Incident management

Budget management

Communication

Educación

Bachelor's degree in Computer Science / Information Systems / Health Informatics (or related)

Master's degree an asset

Herramientas

eRA

LabKey

REDCap

XNAT

Descripción del empleo

Altis Technology in Toronto is seeking a Manager, Research Systems and Operations to lead a multidisciplinary team supporting critical research applications such as eRA, LabKey, REDCap and XNAT. You will oversee service delivery, incidents, budgets and vendor relationships.

You'll partner with researchers and external partners to ensure secure, reliable systems, guiding automation, governance and continuous improvement in a collaborative environment.