RESEARCH ANALYST 1

City of Toronto; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Research Analyst 1 to join their dynamic team. This role involves conducting in-depth research and analysis to improve service delivery within the procurement process. The ideal candidate will possess strong analytical skills and experience with procurement software, ensuring efficient operations and compliance with policies. This position offers a unique opportunity to contribute to impactful projects while working in a collaborative environment that values inclusiveness and diversity. If you are passionate about research and making a difference in public service, this role is for you.

Qualifications

• Post-secondary education in relevant fields or equivalent experience.
• Experience with research methodologies and data analysis.

Responsibilities

• Conduct research and analysis on procurement methods and reporting.
• Develop and maintain data management systems for information storage.

Skills

Research Methodologies

Survey Design

Performance Measurement

Program Evaluation

Communication Skills

Analytical Skills

Problem-Solving Skills

Education

Post-secondary education in Public Administration

Business Administration

Data Science

Tools

SAP

Ariba

Microsoft Office Suite

Job description

Join to apply for the RESEARCH ANALYST 1 role at City of Toronto

Job Category: Policy, Planning & Research

Work Location: City Hall, 100 Queen Street West

Job Type & Duration: Full-time, 1 Temporary (12 months) Vacancy

Hourly Rate and Wage Grade: $43.58 - $47.75

Shift Information: Monday to Friday, 35 hours per week

Affiliation: L79 Full-time

Number of Positions Open: 1

Posting Period: 05-May-2025 to 19-May-2025

Job Description:

The Purchasing & Materials Management Division is a critical function within the City of Toronto’s complex multi-site, multi-division and multi-stakeholder environment, partnering with all City divisions, designated agencies and corporations to procure goods and services at the best value. The Division ensures open, fair, equitable, and accessible business processes, utilizing a transparent procurement process, providing leadership and quality customer service, and upholding high standards of business ethics.

Reporting to the Manager, Business Transformation & Change Management, the Research Analyst 1 will support division-wide priorities and initiatives, focusing on business practice analysis, reporting, and analytic reviews to improve service delivery.

Major Responsibilities:

1. Conduct research and analysis on procurement methods, SAP Ariba best practices, reporting, and analytics. Develop and administer questionnaires.
2. Collect, analyze, evaluate, and interpret information to develop recommendations for improving projects, policies, and processes.
3. Identify operational and procurement needs, forecast problematic areas, and triage inbound work.
4. Provide policy analysis and research support on business, procurement, and system procedures.
5. Write management reports, document findings, and prepare briefs and summaries.
6. Support other initiatives by providing research and contribute to AODA compliance efforts.
7. Develop and maintain data management systems for storing and retrieving information.
8. Develop new theories, concepts, and objectives for work, processes, and services.
9. Update and support communication efforts, including internal and external landing pages.
10. Attend stakeholder meetings, participate in problem-solving, and network with other divisions.

Key Qualifications:

Applicants must demonstrate:

1. Post-secondary education in public administration, business administration, data science, or equivalent experience.
2. Experience with research methodologies, survey design, performance measurement, and program evaluation.
3. Proficiency with procurement software such as SAP, Ariba modules, and Microsoft Office Suite.
4. Experience in procurement, data analysis, and statistical reporting.

Additionally, candidates should have:

1. Excellent communication and presentation skills.
2. Knowledge of the City’s purchasing policies.
3. Strong organizational, time management, and attention to detail.
4. Interpersonal and customer service skills.
5. Mathematical, analytical, and problem-solving skills.
6. Ability to work independently and in teams, supporting inclusiveness, equity, diversity, and respectful workplaces.

Additional Information:

City of Toronto employees must apply via the Internal Job Posting Portal. The City promotes an inclusive, accessible workplace compliant with AODA, providing accommodations upon request during the recruitment process.

Employment Details:

• Seniority level: Associate
• Employment type: Full-time
• Job function: Analyst, Purchasing, and Research
• Industries: Government, Research, Design