Representative - Inside Sales - Communications and Security Solutions

Wesco; Edmonton; On-site; CAD 57,000 - 71,000; Full time

Benefits offered by this job

Commission eligible

Benefits program

Job summary

Wesco is seeking an Inside Sales Representative to grow sales with existing customers and upsell products and services. You will leverage experience in communications and security to manage orders, support fulfillment, and deliver an excellent customer experience.

Collaborating with outside sales and internal teams, you will identify opportunities, qualify leads, and drive account growth while maintaining strong customer satisfaction. Commission opportunities are available based on performance.

Qualifications

• High School Degree or Equivalent required; Bachelors’ degree preferred.
• 2–4 years experience in sales and sales administration within communications and security.
• Familiar with Microsoft Office and basic computer skills.
• Ability to perform multiple tasks and work in a team environment.
• Strong verbal and written communication; attention to detail.
• Able to prospect and market concepts to existing and new accounts.
• Willing to travel 0–25%; independent work with minimal supervision.
• Role includes commission in addition to base salary based on sales performance.

Responsibilities

• Obtains orders through email and calls; verifies/enters items; coordinates fulfillment and delivery dates.
• Increases orders by upselling related items and leveraging customer history.
• Owns and develops opportunities from marketing/outside sales/national accounts.
• Identifies ways to improve processes.
• Prepares quotations to secure orders or analyze losses.
• Reviews open orders and acts on items at risk of delayed delivery.
• Maintains backorder/expediting reports and notifies customers.
• Reports industry trends, pricing, and customer feedback to management.

Education

High School Degree or Equivalent

Bachelor’s degree

Tools

Microsoft Office

Job description

Job Description

As an Inside Sales Representative, you will work with existing customers to grow sales of the Company's products and services. Leveraging experience in the communications and security industry, you will create, manage, and upsell orders while delivering an excellent customer experience. You will use proactive selling techniques to expand existing accounts, identify new opportunities, and support business growth. Working closely with outside sales and internal teams, you will help achieve sales goals and ensure customer satisfaction.

Responsibilities

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Qualifications

• High School Degree or Equivalent required;Bachelors’ degree preferred
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor within the communications and security industry (2-4 years)
• Familiar with Microsoft Office, and ability to perform basic computer skills
• Ability to perform multiple tasks simultaneously
• Working in team environment
• Communicate clearly, both verbally and in written form
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Take action and solve a range of problems that may be difficult but are not typically complex
• Identify and define problems and possible solutions independently; chooses among existing solutions
• Ability to work independently with general supervision
• Ability to travel 0% - 25%
• This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.

Compensation Details: $29.99 - $37.49 Per Hour

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here .

About The Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.