Rental Manager

Driving Force Fleet Solutions; Mississauga; On-site; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Rental Manager for their Mississauga location. This role is pivotal in overseeing the Rentals department, ensuring exceptional service and fostering strong customer relationships. You'll thrive in a supportive environment that values your professional growth and well-being, offering competitive wages and benefits. With a focus on work-life balance, you will enjoy flexible working conditions and ample vacation time. If you have a passion for leadership and a commitment to excellence, this opportunity is perfect for you.

Benefits

50% off rentals

Extended health benefits

Dental insurance

RRSP matching program

3 weeks of accrued vacation

Flexible working environment

Wellness time

Qualifications

• 5+ years of management experience in a retail or B2B environment.
• Strong alignment with company values: Integrity, Passion, Commitment, Respect.

Responsibilities

• Train and coach team members on company goals and values.
• Build and maintain customer relationships through various channels.
• Maximize sales revenue and ensure compliance with Health & Safety policies.

Skills

Leadership Skills

Interpersonal Skills

Customer Service Excellence

Problem Solving

Multitasking

Management Experience

Sales Experience

Job description

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The Driving Force Inc. is a network of world-class transportation and fleet management solutions companies. We’re proud to be an Alberta success story that began in a rented office above a small service station. With a can-do attitude and people-first culture, we’ve grown into an industry leader, operating across Canada and the United States, spanning over 40 locations with over 600+ employees.

The Driving Force Inc. is currently seeking a Rental Manager to oversee our Rentals department in our Mississauga location. We are looking for a dynamic leader who is dedicated to delivering exceptional service and cultivating enduring relationships within our high-traffic branch.

At The Driving Force Inc., we prioritize the professional growth and personal well-being of our team members. Join our team, and you will immerse yourself in a supportive environment devoted to your success and overall welfare, even in the fast-paced environment of our most frequented locations.

Why work with us?

You matter, we support you. We pay competitive wages and benefits, including extended health with a spending account, and dental.

We take care of our people. You get 50% off rentals at any DRIVING FORCE location. We also offer a company RRSP matching program to help secure your future.

Work/Life balance is important. You get 3 weeks of accrued vacation, a flexible working environment, and wellness time to focus on yourself or your loved ones.

We want you to grow. Our fun and inclusive company culture enables employees to develop their careers with us. You will receive hands-on training and a clear path for advancement within the company if you wish to grow your career.

A dynamic and collaborative work environment.

What you’ll do:

• Set goals, train, encourage, and coach team members on company goals and values
• Build and maintain customer relationships in person, over the phone, and through email
• Ensure reservations are booked according to the process, and rentals are opened and closed as required
• Complete necessary paperwork
• Maintain high standards in day-to-day operations
• Organize vehicle deliveries and pickups to meet conditions and deadlines
• Communicate promptly with the Regional Manager and/or Leadership regarding opportunities and customer issues
• Participate in budget planning with the Regional Manager
• Maximize sales revenue and vehicle utilization according to company policies
• Ensure Health & Safety policies and processes are followed
• Maintain department reporting processes and standards
• Promote TDF Group Rentals services in line with company brand policies

What You Bring:

• Excellent leadership skills with a passion for mentoring a successful team
• Minimum 5 years of management experience
• Strong interpersonal and communication skills
• Proven excellence in customer service
• Ability to work under pressure, multitask, handle stress, and solve problems
• Experience in retail or B2B sales, marketing, and customer service
• Experience supervising a large team in a similar industry
• Strong alignment with the DRIVING FORCE values – Integrity, Passion, Commitment, and Respect

The Driving Force Inc. is an equal opportunity employer that values diversity and encourages applications from all qualified individuals. Only selected candidates will be contacted for an interview.