Rental Equipment Representative

Dickie Moore Rentals; Montreal; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Company vehicle

Laptop

Cellphone

Job summary

Dickie Moore is seeking a Rental Equipment Consultant to assist clients with rental needs, provide expert advice, and ensure a seamless rental experience. The role involves visiting customer sites and office work, requiring strong communication and product knowledge in heavy equipment.

The ideal candidate will manage quotations, explain terms, and collaborate with the sales team to process orders, billing, and delivery. Bilingual in French and English is preferred for supplier interactions.

Qualifications

• Experience in equipment rental and strong customer service is required.
• Proficient with heavy equipment operation, maintenance and specs.
• Excellent communication and interpersonal skills, bilingual in French and English.
• Ability to build lasting customer relationships and manage a territory.
• Knowledge of MS Office Suite and basic computer skills.

Responsibilities

• Identify and target potential clients within the territory through research and networking.
• Upsell and cross-sell products and services with tailored solutions.
• Build and maintain relationships to encourage repeat business and referrals.
• Greet and assist clients in person, over the phone, and via email with equipment information.

Skills

Equipment rental

Customer service

Bilingual FR/EN

Negotiation

MS Office

Self-motivation

Time management

Problem solving

Education

High School Diploma

Tools

MS Office Suite

Job description

We are seeking a knowledgeable and customer-focused Rental Equipment Consultant to join our team. The ideal candidate will be responsible for assisting clients with their equipment rental needs, providing expert advice, and ensuring a seamless rental experience. This position involves visits to customer sites and office work.

Responsibilities

Sales and Business Development

• Identify and target potential clients through research, networking, and cold calling, within the assigned territory.
• Identify opportunities to upsell and cross sell additional products and services and provide tailored solutions.
• Build and maintain strong relationships with customers to encourage repeat business and referrals
• Greet and assist clients in person, over the phone, and via email, providing information on available rental equipment.
• Assess customer needs and recommend appropriate equipment solutions.
• Provide detailed explanations of equipment operation, safety protocols, and rental terms.
• Provide exceptional customer service, addressing client inquiries, concerns.

Contract and Documentation

• Prepare quotations, rental agreement and other necessary documentation.
• Review and explain rental terms and conditions to customers.
• Collaborate with the sales team and other departments to ensure seamless order processing, billing and delivery.

Additional Responsibilities

• Perform other duties as assigned by management.
• Flexibility to take on new tasks as business needs evolve.
• Assist with special projects and other duties as needed.

Qualifications & Skills

• Proven experience in equipment rental and customer service roles, preferably in the heavy equipment construction industry.
• Strong knowledge and technical understanding of various rental heavy equipment and machinery used in construction, including operation, maintenance and specifications.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain long‑term customer relationships.
• Self‑motivated, with the ability to work independently and manage a territory effectively.
• Time management and organize skills to handle multiple priorities and deadlines
• Problem‑Solving skills and ability to handle customer complaints professionally and efficiently.
• Proficiency in computer use and Microsoft Office Suite.
• Valid driver’s license and passport.
• Written and spoken in French and English (as some of our suppliers are not native to Quebec, and some interprovince exchanges can occur).

Education

• High School Diploma is preferred, but not required based on experience.

Compensation

• Competitive base salary with commission and performance-based incentives

(guaranteed salary the first year)

• Company vehicle, laptop and cellphone provided.