Remote Social Media Content & Engagement Specialist

ICUC/iProspect Moderation services, Inc.; Canada; Remote; CAD 21,000 - 27,000; Full time

Benefits offered by this job

100% remote from day one

Global brands

People-first culture

Medical, dental, RRSP, paid time off

Job summary

ICUC/iProspect Moderation services, Inc. is seeking remote social media moderators to manage comments and craft engaging brand content. The role emphasizes adapting tone across different audiences while maintaining safe, respectful communities.

You will collaborate with clients to reflect their voice and guidelines. Eligible candidates work remotely from Canada, with opportunities to engage across diverse topics, including tech, retail, health, and hospitality.

Qualifications

• Strong written communication in English with cultural awareness.
• Experience moderating and engaging on social platforms.
• Ability to write for brands and adapt tone.
• Familiarity with major platforms (e.g., Facebook) as needed.
• Ability to handle diverse content topics (tech, retail, health, etc.).
• Strong organizational skills and customer service mindset.
• Reliable, high-speed internet for remote work.

Responsibilities

• Moderate and respond to comments across client social channels.
• Write thoughtful content to spark conversations and drive engagement.
• Ensure communities are safe, respectful, and aligned with client guidelines.
• Escalate issues, insights, or trends to internal teams when needed.
• Act as a true extension of clients' brands by understanding strategy, tone, and audience.

Skills

Strong written communication

Moderating and engaging on social

Brand voice writing

Facebook familiarity

Diverse content topics

Organizational skills

Reliable internet for remote work

Job description

ICUC/iProspect Moderation services, Inc. is seeking remote social media moderators to manage comments and craft engaging brand content. The role emphasizes adapting tone across different audiences while maintaining safe, respectful communities.

You will collaborate with clients to reflect their voice and guidelines. Eligible candidates work remotely from Canada, with opportunities to engage across diverse topics, including tech, retail, health, and hospitality.