Remote SMB Sales Leader & Team Coach

Toptal; Canada; Remote; CAD 90,000 - 130,000; Full time

Job summary

Toptal is seeking an ambitious Manager, SMB Sales to lead a team of Client Advisors in a high-velocity, consultative selling environment. You will coach, hire, and develop the team, improving inbound conversion and ensuring strong client relationships from first contact to close.

You will work across Client Services, Talent Operations, Client Experience, and People leadership to drive best-in-class service in a fully remote setting.

Qualifications

• Bachelor's degree required.
• Three or more years in B2B sales, featuring 1–2 years direct leadership of inbound/inside sales teams.
• Demonstrated record of improving sales performance through coaching and disciplined opportunity management.
• Experience managing pipeline and forecast rigor across a CRM.
• Genuine interest in AI in the world of work and using it to improve sales.

Responsibilities

• Coach Client Advisors on discovery, qualification, and deal management with data-driven insights.
• Review calls and opportunities to identify changes that improve results; lead role-plays and feedback.
• Hire and interview Client Advisors for consultative potential and sales experience.
• Own and refine the inbound playbook; monitor metrics and data to keep it effective.
• Manage onboarding and ramp for new Client Advisors to reach quota-carrying performance.
• Support career development and succession planning within the team.

Skills

Coaching

Leadership

B2B sales

Inbound sales management

High-velocity selling

Education

Bachelor's degree

Tools

CRM

AI-assisted call review

Conversation intelligence

MEDDPICC

Job description

Toptal is seeking an ambitious Manager, SMB Sales to lead a team of Client Advisors in a high-velocity, consultative selling environment. You will coach, hire, and develop the team, improving inbound conversion and ensuring strong client relationships from first contact to close.

You will work across Client Services, Talent Operations, Client Experience, and People leadership to drive best-in-class service in a fully remote setting.