Remote Service Designer for Digital Transformation

Pride Global; Edmonton; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading consulting firm is seeking experienced Service Designers to join their team for transformative digital projects. This role primarily operates remotely in Canada, with occasional meetings in Edmonton. Ideal candidates will have over 2 years of experience in service design and a strong background in agile methodologies. This contract position offers flexible hours aligned with project demands.

Qualifications

• 2+ years of experience in service design research and outputs.
• 2+ years working within cross-functional, Agile product teams.
• Experience with public sector or government digital transformation projects.

Responsibilities

• Apply human-centred design and agile methodologies to digital transformation projects.
• Conduct user and behavioral field research, usability testing.
• Collaborate closely with product owners and front-line staff.

Skills

User research

Prototyping

Journey mapping

Stakeholder engagement

Co-design

Agile methodologies

Change management

Job description

A leading consulting firm is seeking experienced Service Designers to join their team for transformative digital projects. This role primarily operates remotely in Canada, with occasional meetings in Edmonton. Ideal candidates will have over 2 years of experience in service design and a strong background in agile methodologies. This contract position offers flexible hours aligned with project demands.