Remote Senior Group Benefits Relationship Manager

Jobgether; Canada; On-site; CAD 71,000 - 118,000; Full time

Benefits offered by this job

Remote work in Canada

Health coverage

Retirement savings plan

Employee share ownership program

Paid time off

Job summary

Jobgether in Canada seeks a Senior Service Relationship Specialist to lead strategic client relationships for large corporate group benefits clients. You will collaborate with executives, advisors, and internal teams to deliver guidance on plan design, administration, and technology while supporting new business opportunities.

The role requires strong negotiation, analytics, and presentation skills, with occasional travel.

Qualifications

• Extensive experience and knowledge of group benefits, products, services and client needs.
• Experience with corporate clients, advisors, consultants, or other senior stakeholders.
• GBA designation or active progress toward it is preferred.
• Strong funding, underwriting, risk analysis, and financial reporting understanding.
• Proven ability to build, retain, and expand complex client relationships.
• Experience supporting new business acquisition and retention with consultative selling.
• Excellent presentation and communication skills with senior decision-makers.
• Strong negotiation and influencing capabilities for escalations.
• Analytical problem-solving and data interpretation skills.
• Proficiency with Microsoft Office (Excel, PowerPoint) and reporting platforms.

Responsibilities

• Serve as a senior client-facing resource for large corporate group benefits clients and partners.
• Support new business acquisition through finalist presentations and discussions.
• Respond to complex inquiries and own issue resolution end-to-end.
• Negotiate escalations balancing client needs, service quality, and risk.
• Coordinate complex plan amendments with timely delivery.
• Explain sophisticated plan structures and cost implications to clients.
• Collaborate with internal teams across departments to serve clients.
• Build trusted relationships with sponsors, advisors, and stakeholders.
• Prepare and analyze client reports and web analytics to identify trends.
• Advise on digital experiences, tools, and member adoption improvements.
• Lead client meetings, workshops, and administrator training (virtual/in-person).
• Develop client materials and support retention/growth through identified needs.

Skills

Group benefits

Stakeholder management

Client relationship management

Presentation skills

Negotiation

Analytical thinking

Project management

Executive communication

Data analysis

Excel

PowerPoint

Education

GBA designation or progress toward designation

Tools

Excel

PowerPoint

Web analytics tools

Job description

Jobgether in Canada seeks a Senior Service Relationship Specialist to lead strategic client relationships for large corporate group benefits clients. You will collaborate with executives, advisors, and internal teams to deliver guidance on plan design, administration, and technology while supporting new business opportunities.

The role requires strong negotiation, analytics, and presentation skills, with occasional travel.