Enterprise Solution Architect for AI-Driven CX

110 salesforce.com Canada Corporation; Toronto; On-site; CAD 115,000 - 165,000; Full time

Job summary

Salesforce is seeking a Sr. Solution Architect to lead one or more workstreams in sophisticated enterprise customer engagements, partnering with key collaborators to drive and achieve the vision while delivering key artifacts.

They serve as hands-on advisors with strong communication, solution and Salesforce knowledge to deliver customer ROI and drive business value. Travel up to 50% may be required.

Qualifications

• Experience defining system architecture and delivering end-to-end solutions.
• Experience leading discovery sessions and writing detailed designs.

Responsibilities

• Serve as trusted advisor to client and guide deployment of emerging technologies.
• Provide leadership to ensure programs stay on track and solutions are extendable.

Skills

Salesforce platform

AI toolchains

Solution architecture

Discovery sessions

Requirements gathering

Stakeholder communication

Project leadership

Agile & Waterfall

C-suite communication

Travel up to 50%

Education

Bachelor's degree in Technology/Engineering or related field

Tools

UML

Process flow diagrams

Sequence diagrams

Job description

Salesforce is seeking a Sr. Solution Architect to lead one or more workstreams in sophisticated enterprise customer engagements, partnering with key collaborators to drive and achieve the vision while delivering key artifacts.

They serve as hands-on advisors with strong communication, solution and Salesforce knowledge to deliver customer ROI and drive business value. Travel up to 50% may be required.