Remote Salesforce Business Architect — Nonprofits

Cloud4good; Ottawa; Hybrid; CAD 171,000 - 256,000; Full time

Job summary

Cloud for Good is seeking a skilled Business Architect to lead analysis and solution design for nonprofit Salesforce implementations. The role spans discovery, defining scalable solutions, and aligning stakeholders across projects in a fully remote, home-based setting in the USA or Canada.

Responsibilities include leading discovery, writing user stories, and delivering Salesforce designs leveraging Nonprofit Cloud, Sales, Service, and Experience Cloud.

Qualifications

• Salesforce Admin and Nonprofit Cloud Consultant certifications required.
• 3+ years hands-on Salesforce implementations across multiple orgs and clouds.
• Lead BA and lead solution designer on at least one Salesforce implementation over $1M.
• Extensive hands-on configuration including Flows; strong data model and solution design.
• Experience leading discovery, requirements gathering, and writing user stories in Agile.
• Knowledge of Salesforce environment management, deployment processes, and release coordination (Gearset a plus).
• Knowledge of nonprofit processes such as gift processing, accounting, moves management, program management.
• Strong consulting skills with clear communication, presentation and time management.

Responsibilities

• Lead business analysis and solution design for 1–2 concurrent Salesforce implementations.
• Facilitate discovery sessions with large stakeholder groups; keep on track.
• Visualize and diagram complex business processes for all stakeholders.
• Develop user personas to inform solution design, prioritization, adoption strategies.
• Write user stories, acceptance criteria, and proposed solutions.
• Translate goals into scalable Salesforce solutions with data models and processes.
• Collaborate with Solution Architect, developers, and configurators.
• Support data migration mapping and reporting to measure impact.

Skills

Salesforce Admin

Nonprofit Cloud

Discovery & requirements

Solution design

Agile delivery

Stakeholder mgmt

Data modeling

Flow configuration

Lead BA

Apex/LWC knowledge

Education

Salesforce Admin cert

Nonprofit Cloud Consultant cert

Tools

Gearset

Apex

LWC

Job description

Cloud for Good is seeking a skilled Business Architect to lead analysis and solution design for nonprofit Salesforce implementations. The role spans discovery, defining scalable solutions, and aligning stakeholders across projects in a fully remote, home-based setting in the USA or Canada.

Responsibilities include leading discovery, writing user stories, and delivering Salesforce designs leveraging Nonprofit Cloud, Sales, Service, and Experience Cloud.