Remote Sales Associate (Work From Home – Canada)

SP Data Digital; Edmonton; Remote; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work across Canada

12-month contract (potential extension

Job summary

SP Data Digital is seeking a Senior UX/Service Designer to lead human-centered design initiatives for public sector digital services in a fully remote role across Canada. You will guide enterprise projects, modernization efforts, and public portals, shaping service models to improve digital access for thousands of users.

The role involves planning user research, stakeholder interviews, workshops and usability testing, plus creating journey maps, service blueprints and wireframes.

Qualifications

• Senior UX or Service Designer with end-to-end digital project leadership.
• Proven talent in prototyping, wireframing and journey mapping.
• Experience building enterprise design systems and accessible UI.
• Strong user research, stakeholder interviews and usability testing.

Responsibilities

• Lead human-centered design for digital platforms and public portals.
• Plan and execute user research, workshops and usability testing.
• Create journey maps and service blueprints to improve user pathways.
• Translate requirements into wireframes, flows and interactive prototypes.
• Design accessible, responsive UI across enterprise apps and public web tools.
• Maintain and evolve enterprise design systems and patterns.
• Ensure WCAG 2.2 AA compliance throughout the lifecycle.

Skills

Senior UX Design

Service Design

End-to-end Design

Prototyping & Wireframing

Journey Mapping

Design Systems

Microsoft Dynamics 365

Tools

Dynamics 365

Job description

Are you a Senior Service & UX Designer looking to lead high-impact public sector digital initiatives? Our Edmonton client is seeking an experienced designer for an initial 12-month contract, with full remote flexibility from anywhere across Canada. In this role, you will lead human-centered design activities across enterprise digital services, modernization projects, and public-facing web platforms. If you thrive on shaping service models and improving digital access for thousands of users, this opportunity is built for you.

Advantages

• Enjoy 100 percent remote work flexibility while collaborating with a high-performing digital transformation team based in Edmonton.
• Influence large-scale public services that directly improve accessibility and housing delivery for communities across Alberta.
• Gain hands-on exposure with enterprise Microsoft Dynamics 365 platforms and modern design systems.
• Benefit from a long-term initial 12-month assignment with potential extension opportunities up to two additional years.
• Work within an agile environment alongside dedicated product managers, developers, and business architects.

Responsibilities

• Lead human-centered design activities for digital platforms including Microsoft Dynamics 365 based systems and public portals.
• Plan user research, stakeholder interviews, workshops, and usability testing to inform design decisions.
• Create journey maps and service blueprints to identify service improvements across user pathways.
• Translate user and business requirements into wireframes, user flows, information architecture, and interactive prototypes.
• Design accessible, responsive user interfaces across enterprise applications and public web tools.
• Maintain enterprise design systems, including component libraries, interaction patterns, and visual standards.
• Apply WCAG 2.2 AA accessibility standards throughout the design lifecycle and conduct design reviews.

Qualifications

• Proven experience as a Senior UX or Service Designer leading end-to-end design initiatives for web platforms.
• Demonstrated proficiency with prototyping tools, wireframing, user journey mapping, and building enterprise design systems.
• Strong background in conducting user research, stakeholder discovery sessions, and usability evaluations.
• Applied knowledge of digital accessibility standards including WCAG 2.2 AA guidelines.
• Experience working within cross-functional Agile teams and familiarity with enterprise platforms such as Microsoft Dynamics 365.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.