Remote Revenue Operations Director & Partner Ops Lead

Boreal Education; Toronto; Híbrido; CAD 120.000 - 170.000; Jornada completa

Descripción de la vacante

Boreal Education partners with leading Canadian universities to bring online programs to working adults, operating remotely with in-person meetings in Toronto. You will lead Boreal's revenue and sales operations, owning Salesforce, data, dashboards and BI tools to support growth and partnering with university programs.

You will design KPI frameworks, implement real-time analytics and drive the roadmap across Marketing, Enrolment, Student Success, Academic Partnerships and Finance.

Formación

• 6+ years in revenue operations, sales operations, marketing operations or business systems.
• Deep, hands-on Salesforce experience (Sales Cloud and Account Engagement/Pardot or similar).
• Track record of building KPI frameworks and dashboards.
• Strong data skills, including spreadsheets, SQL and BI tools.
• Experience managing technology vendors to clear service levels.
• Experience leading change through roadmaps, release notes, training and documentation.
• Working knowledge of Canadian privacy and anti-spam requirements (PIPEDA, CASL).
• Ability to explain complex systems in plain language to non-technical colleagues and partners.

Responsabilidades

• Build Boreal's revenue and sales operations function, owning tools, data and insights across the learner journey.
• Own Salesforce as system of record, shaping configuration priorities, data model and roadmap.
• Design dashboards and reporting used by leadership and board based on KPI set.
• Implement BI tools bringing data from across systems into one real-time view by program.
• Own internal systems roadmap with cross-team input.
• Partner on marketing automation, lead flow, scoring and routing.
• Ensure data privacy and compliance practices across systems.
• Deliver prioritized systems plan and quick wins in 90 days.

Conocimientos

Revenue operations

Salesforce

KPI dashboards

Data analysis

Vendor management

Roadmaps & release notes

Privacy laws (PIPEDA/CASL)

Plain language communication

Fast-growing environment

Herramientas

Salesforce

SQL

Descripción del empleo

Boreal Education partners with leading Canadian universities to bring online programs to working adults, operating remotely with in-person meetings in Toronto. You will lead Boreal's revenue and sales operations, owning Salesforce, data, dashboards and BI tools to support growth and partnering with university programs.

You will design KPI frameworks, implement real-time analytics and drive the roadmap across Marketing, Enrolment, Student Success, Academic Partnerships and Finance.