Remote Production Support Engineer - Data & Cloud

NTT DATA, Inc.

Vancouver

Remote

CAD 80,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Comprehensive benefits package
Continuous learning opportunities
Flexible work schedule

Job summary

A leading IT services provider is seeking a Production Support Engineer to join our team in Vancouver. This role will be responsible for ensuring the stability and performance of critical production systems. Candidates must have over 4 years of experience in .NET application support, familiarity with ETL tools like Informatica, and knowledge of AWS cloud services. This position offers the opportunity to be part of a dynamic team and contribute to innovative solutions for our clients.

Qualifications

  • 4+ years experience in .NET Production application support.
  • 2+ years experience with ETL tools such as Informatica or Microsoft SSIS.
  • 1+ year experience with AWS cloud services.

Responsibilities

  • Monitor and maintain assigned production systems to ensure optimal performance.
  • Investigate, troubleshoot, and resolve application and data pipeline issues.
  • Provide customer-focused support, ensuring timely communication and resolution.

Skills

Expertise in .NET
Knowledge of ETL tools (Informatica or SSIS)
AWS cloud services
Troubleshooting and optimization skills
Strong problem-solving abilities
Excellent communication skills
Organizational and time management skills

Education

Minimum 5 years Application Management experience

Tools

AWS
Informatica
Microsoft SSIS

Job description

A leading IT services provider is seeking a Production Support Engineer to join our team in Vancouver. This role will be responsible for ensuring the stability and performance of critical production systems. Candidates must have over 4 years of experience in .NET application support, familiarity with ETL tools like Informatica, and knowledge of AWS cloud services. This position offers the opportunity to be part of a dynamic team and contribute to innovative solutions for our clients.
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