A global technology services company is seeking a Senior Production Support Engineer in Halifax to ensure the stability and reliability of production systems. The successful candidate will monitor and troubleshoot issues, adhering to SLAs, and provide customer support. Candidates should have extensive experience in .NET application support, familiarity with ETL tools, and a solid foundation in AWS services. This role requires strong problem-solving skills and the ability to communicate effectively across teams, especially during out-of-hours support.
Qualifications
4+ years experience in .NET Production application support.
2+ years experience with ETL tools such as Informatica or Microsoft SSIS.
1+ year experience with AWS cloud services.
Responsibilities
Monitor and maintain assigned production systems to ensure optimal performance.
Investigate, troubleshoot, and resolve application and data pipeline issues.
Provide customer‑focused support ensuring timely communication and resolution.
Skills
.NET Production application support
ETL tools (Informatica or SSIS)
AWS cloud services
C#
VB.NET
JavaScript
HTML
Database tuning
Problem-solving
Time management
Tools
ETL tools (Informatica or SSIS)
AWS
Job description
A global technology services company is seeking a Senior Production Support Engineer in Halifax to ensure the stability and reliability of production systems. The successful candidate will monitor and troubleshoot issues, adhering to SLAs, and provide customer support. Candidates should have extensive experience in .NET application support, familiarity with ETL tools, and a solid foundation in AWS services. This role requires strong problem-solving skills and the ability to communicate effectively across teams, especially during out-of-hours support.