Production Support Analyst - Financial Data Hub

ITC Infotech; Vancouver; On-site; CAD 80,000 - 95,000; Full time

Job summary

A leading IT services firm in Vancouver is looking for a Production Support Analyst to ensure the stability and performance of their Financial Data Hub platform. You will monitor data pipelines, resolve incidents, and collaborate with cross-functional teams. The ideal candidate has at least 4 years of experience in production support and strong SQL skills. This is a full-time position offering a salary range of CA$80,000.00 to CA$95,000.00 annually.

Qualifications

• Minimum 4 years of experience in Production/Application Support, preferably in financial data or banking domains.
• Proficiency in SQL and Unix/Linux shell scripting.
• Hands-on experience with ETL tools such as Informatica, DataStage, or Talend.

Responsibilities

• Monitor and support daily FDH batch jobs, ETL workflows, and inbound/outbound data feeds.
• Manage and resolve production incidents, perform root cause analysis, and ensure adherence to SLAs.
• Collaborate with Finance, Risk, and Technology teams to troubleshoot and resolve data/system issues.

Skills

Production/Application Support experience

Proficiency in SQL

Unix/Linux shell scripting

ETL tools (Informatica, DataStage, Talend)

Data warehousing concepts

Job scheduling tools (Control-M, Autosys)

Cloud data platforms (AWS, Azure, GCP)

Monitoring tools (Splunk, AppDynamics)

Understanding of financial data

Job description

A leading IT services firm in Vancouver is looking for a Production Support Analyst to ensure the stability and performance of their Financial Data Hub platform. You will monitor data pipelines, resolve incidents, and collaborate with cross-functional teams. The ideal candidate has at least 4 years of experience in production support and strong SQL skills. This is a full-time position offering a salary range of CA$80,000.00 to CA$95,000.00 annually.