Remote Outbound Sales Agent

SP Data Digital; Edmonton; Remote; CAD 30,000 - 60,000; Full time

Job summary

SP Data Digital is seeking an Outbound Sales Associate for a fully remote position in Edmonton. The role involves making outbound calls to upsell services while maintaining high customer satisfaction levels. The ideal candidate will have sales experience, strong computer skills, and a drive for performance in a bonus-driven environment. With a competitive hourly wage and training provided, this position offers room for growth within the company.

Benefits

Fully remote position with equipment supplied

Fully paid online training

Uncapped bonuses

Referral program

Qualifications

• Experience in outbound sales within a call center environment for at least 6 months.
• Familiarity with following scripts.

Responsibilities

• Make outbound calls to existing or past customers to upsell services.
• Meet and exceed various KPI targets.

Skills

Sales experience

Building rapport

Overcoming objections

Strong computer skills

Job description

We are SP Data Digital & we promote a great culture and embrace a team of entrepreneurs who think outside the box and challenge the status quo. We work hard and encourage innovation. We are the customer service source for our partners, and we provide support to some of the industry leaders in telecom, finance, technology, and security! For more information on SP Data Digital, visit our website at . If you have an inquiry about your application please feel free to email us at .

What is in it for you? :

• An hourly wage of $17.05 per hour CAD ($17.40 in BC) + uncapped bonuses
• Fully remote position - equipment supplied
• Fully paid, online classroom-style training
• Room for growth- We encourage our agents to grow and seek out higher-level positions
• Referral program

What will you do?

As an Outbound Sales Associate , you will ensure that customers get the best value for all their products / services. You will :

• Make outbound calls primarily to existing or past customers upselling additional services.
• Sell and add-on products and services that fit with the customers’ needs.
• Keep up to date on packages for Internet, Home phone, Programming and TV services
• Strive to understand the customer’s situation and recognize their needs
• Build rapport quickly and overcome objections
• Maintain a high level of confidentiality
• Meeting and exceeding different KPI targets

You will be a great fit if you have :

• Experience working in a call center, specifically in a role where you have done outbound sales
• Minimum 6 months of sales experience
• Experience following a script
• The ability to build rapport quickly and overcome objections
• A hunger to earn a higher income in a bonus sales environment
• Strong computer skills, with the ability to multi-task using a wide range of software applications and programs
• Equipment is provided however you will be required to connect the computer directly to the modem with an ethernet cord while working - WIFI is not compatible

SP Data is an Equal Opportunity Employer : We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.