Remote Enterprise Solutions Architect

Bilinguallink; Lanaudière; Remote; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Compensation

Benefits/Perks

Balance

Diversity, Equity, and Inclusion

Corporate Social Responsibility

Culture

Job summary

360Learning seeks a Solution Expert to support strategic, enterprise customers in the RUN phase, acting as trusted advisors on complex use cases and integrations.

You will manage a portfolio of large accounts, drive product adoption, and deliver tailored solutions beyond standard product capabilities across APIs, SSO, and third-party tools, shaping platform architecture and delivering audits and recommendations.

Qualifications

• 3+ years of professional consulting experience in a customer-facing role.
• Deployment of SaaS products, ideally HR-related.
• Project management skills.
• Experience with APIs and SSO configuration & troubleshooting.
• Solution-oriented, client-first mindset.
• Ability to adapt to highly technical stakeholders and simplify terms for less technical audiences.
• Organized, structured, analytical, and able to manage multiple client implementations.

Responsibilities

• Own a portfolio of 10 enterprise clients and lead up to 30 active projects.
• Answer questions from your portfolio of clients and provide guidance.
• Support Customer Success with functional and technical questions.
• Implement integrations (SSO, third-party tools) and advise on embedding the learning platform in their tech stack.
• Deliver platform audits and professional services across client engagements.

Skills

Consulting

SaaS deployment

Project management

APIs & SSO

Client focus

Stakeholder comms

Prioritization

Adaptability

Job description

360Learning seeks a Solution Expert to support strategic, enterprise customers in the RUN phase, acting as trusted advisors on complex use cases and integrations.

You will manage a portfolio of large accounts, drive product adoption, and deliver tailored solutions beyond standard product capabilities across APIs, SSO, and third-party tools, shaping platform architecture and delivering audits and recommendations.