Remote eCommerce Ops Specialist I - 9-Month Contract

Best Buy; Vancouver; Hybrid; CAD 37,000 - 41,000; Full time

Benefits offered by this job

Employee discounts

Flexible health benefits

RRSP program

TFSA program

Pension plan

Job summary

Best Buy Canada is seeking an Operations Specialist I – eCommerce for a 9-month contract to help optimize the BestBuy.ca marketplace. You will be the primary touchpoint for seller support relating to product uploads, payments, orders, and reviews, while partnering with internal teams to resolve issues.

The role emphasizes process improvement, inventory/fulfillment work, and ad hoc invoicing/content audits in a remote-first environment based in Greater Vancouver.

Qualifications

• 1-3 years in operations, business administration, or related discipline.
• 1-3 years in customer or vendor technical support or troubleshooting.
• Intermediate proficiency with Microsoft Excel.

Responsibilities

• Be the main point of contact for Marketplace sellers requiring technical and operational support related to product uploads, payment inquiries, customer orders, and seller reviews.
• Partner with internal teams to investigate and resolve technical and operational issues.
• Provide ad hoc support for weekly Marketplace invoicing and content-audit processes.
• Support scheduled and ad hoc operational processes related to fulfillment attributes, inventory flow, and product-status changes.
• Identify opportunities for process improvement and partner with the Operations Community of Practice to assess value and priority.

Skills

Excel

Critical thinking

Attention to detail

Operations support

Job description

Best Buy Canada is seeking an Operations Specialist I – eCommerce for a 9-month contract to help optimize the BestBuy.ca marketplace. You will be the primary touchpoint for seller support relating to product uploads, payments, orders, and reviews, while partnering with internal teams to resolve issues.

The role emphasizes process improvement, inventory/fulfillment work, and ad hoc invoicing/content audits in a remote-first environment based in Greater Vancouver.