Operations Specialist I – eCommerce (9-month contract)

Best Buy; Vancouver; Hybrid; CAD 37,000 - 41,000; Full time

Benefits offered by this job

Employee discounts

Flexible health benefits

RRSP program

TFSA program

Pension plan

Job summary

Best Buy Canada is seeking an Operations Specialist I – eCommerce for a 9-month contract to help optimize the BestBuy.ca marketplace. You will be the primary touchpoint for seller support relating to product uploads, payments, orders, and reviews, while partnering with internal teams to resolve issues.

The role emphasizes process improvement, inventory/fulfillment work, and ad hoc invoicing/content audits in a remote-first environment based in Greater Vancouver.

Qualifications

• 1-3 years in operations, business administration, or related discipline.
• 1-3 years in customer or vendor technical support or troubleshooting.
• Intermediate proficiency with Microsoft Excel.

Responsibilities

• Be the main point of contact for Marketplace sellers requiring technical and operational support related to product uploads, payment inquiries, customer orders, and seller reviews.
• Partner with internal teams to investigate and resolve technical and operational issues.
• Provide ad hoc support for weekly Marketplace invoicing and content-audit processes.
• Support scheduled and ad hoc operational processes related to fulfillment attributes, inventory flow, and product-status changes.
• Identify opportunities for process improvement and partner with the Operations Community of Practice to assess value and priority.

Skills

Excel

Critical thinking

Attention to detail

Operations support

Job description

## Operations Specialist I – eCommerce (9-month contract)Apply: 00000 Canadian Headquarters: Full time: Posted Today: R-53747**Operations Specialist I – eCommerce (9-month contract)**Are you forward-thinking and always looking to establish better systems and processes?As an **operations specialist**, you will play a pivotal role in creating a best-in-class seller and customer experience on *BestBuy.ca*. You’ll be part of a dynamic, collaborative Operations team responsible for supporting Best Buy Marketplace sellers, investigating technical and operational issues.In this role, the successful candidate must be located in the Greater Vancouver, BC, area, where we practice a remote-first working model, leveraging in-person interactions for strategic, collaborative, and social purposes.Bring your passion for eCommerce to our team as an **operations specialist**!**What you’ll do:*** Be the main point of contact for Marketplace sellers requiring technical and operational support related to product uploads, payment inquiries, customer orders, and seller reviews.* Partner with internal teams to investigate and resolve technical and operational issues.* Provide ad hoc support for weekly Marketplace invoicing and content-audit processes.* Support scheduled and ad hoc operational processes related to fulfillment attributes, inventory flow, and product-status changes.* Identify opportunities for process improvement and partner with the Operations Community of Practice to assess value and priority.**What we’re looking for:*** One to three years of experience in operations, business administration, or a related discipline.* One to three years of experience in customer or vendor technical support or troubleshooting.* Intermediate proficiency with Microsoft Excel.* Strong critical-thinking skills and attention to detail.**Why you’ll love it here:*** Remote-first work environment.* Employee discounts on awesome tech from day one.* Flexible health benefits and wellness program.* TFSA and RRSP programs.* 100% matched company pension plan.* Training programs to build new and transferable skills.**About Best Buy**As Canada’s destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work.We believe in a fair and inclusive hiring process. We encourage you to apply even if you may not meet all the requirements.**Join our amazing team!**We are looking for people just like you. **Annualized Compensation Range**$37,000.00 - $41,000.00### ### Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us. Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3