Remote E-commerce Operations Analyst - WhatJobs Direct Kimberley

Placements24; Kimberley; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Fully remote work arrangement

Health and wellness benefits

Professional growth opportunities

Paid time off and holidays

Home office equipment allowance

Job summary

Placements24 is seeking a Remote E-commerce Operations Analyst to optimize online sales channels and improve operational performance. The role focuses on analyzing website performance, sales trends, inventory management, and customer behavior to drive efficiency and revenue growth in a fully remote, remote-first environment.

The ideal candidate will have 3+ years of experience in e-commerce analytics, strong proficiency in Google Analytics, SQL, Excel, and data visualization tools like Tableau

Qualifications

• Minimum of 3 years of experience in e-commerce analytics or a related field.
• Strong analytical skills with proficiency in data analysis tools (e.g., Google Analytics, Excel, SQL).
• Experience with e-commerce platforms and online retail operations.

Responsibilities

• Analyze e-commerce website data to identify user behavior patterns, conversion funnels and optimization opportunities.
• Monitor and report on key operational metrics such as order fulfillment, shipping times, and return rates.
• Conduct sales data analysis to identify trends, forecast demand, and optimize inventory levels.

Skills

E-commerce analytics

Google Analytics

SQL

Excel

Data visualization

Education

Bachelor's degree in Business, Statistics, Economics

Tools

Tableau

Power BI

Job description

About the Role

Our client, a fast-paced and innovative online retailer, is seeking a highly analytical and detail-oriented Remote E-commerce Operations Analyst. This fully remote position is critical for optimizing our online sales channels and ensuring seamless operational performance. You will be responsible for analyzing data related to website performance, sales trends, inventory management, and customer behavior to identify opportunities for efficiency gains and revenue growth. We are looking for a proactive individual with strong analytical skills, proficiency in data analysis tools, and a solid understanding of e-commerce operations. This is an excellent opportunity to work with cutting-edge technology and contribute significantly to the success of a growing online business from anywhere. We are committed to a remote-first culture that values data-driven decision-making and continuous improvement.

Key Responsibilities

• Analyze e-commerce website data to identify user behavior patterns, conversion funnels, and areas for optimization.
• Monitor and report on key operational metrics such as order fulfillment rates, shipping times, and return rates.
• Conduct in-depth analysis of sales data to identify trends, forecast demand, and optimize inventory levels.
• Assist in the management of third-party logistics (3PL) providers, monitoring performance and identifying improvements.
• Develop and maintain dashboards and reports to visualize key performance indicators (KPIs) for stakeholders.
• Identify operational bottlenecks and propose data-driven solutions to improve efficiency.
• Collaborate with the e-commerce, marketing, and operations teams to implement operational improvements.
• Perform A/B testing on website elements to optimize user experience and conversion rates.
• Ensure data accuracy and integrity across all reporting and analysis activities.
• Stay abreast of industry trends and best practices in e-commerce operations and analytics.

Requirements

• Minimum of 3 years of experience in e-commerce operations, analytics, or a related field.
• Strong analytical skills with proficiency in data analysis tools (e.g., Google Analytics, Excel, SQL).
• Experience with e-commerce platforms and online retail operations.
• Ability to interpret complex data and translate it into actionable business insights.
• Excellent written and verbal communication skills.
• Proven ability to work independently and manage multiple projects in a remote setting.
• Detail-oriented with a high degree of accuracy.
• Bachelor's degree in Business, Statistics, Economics, or a related analytical field is preferred.
• Experience with BI tools (e.g., Tableau, Power BI) is a plus.
• Problem-solving skills and a proactive approach to identifying challenges.

Benefits

• Fully remote work arrangement, providing excellent work-life balance.
• Competitive salary package and potential for performance bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional growth and development in data analytics and e-commerce.
• Supportive and collaborative remote team environment.
• Paid time off and company holidays.
• Allowance for home office equipment.
• Access to online learning platforms and industry conferences.