Remote Senior Retail Operations Analyst

Placements24; Kimberley; Hybrid; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary

Health, dental, vision insurance

Career growth and leadership training

Data-driven culture with focus on ops

Job summary

Our client, a national retail leader, is seeking a Senior Retail Operations Analyst to join a fully remote team. The role focuses on optimizing store and online operations through data analysis, process improvements, and strategic recommendations.

You will leverage quantitative skills to identify inefficiencies, streamline workflows, and enhance performance across the retail division. The ideal candidate has a strong track record in analytics, excellent problem-solving abilities, and experience

Qualifications

• Master's degree or PhD in Operations Research, Statistics, Economics, Business Analytics, or a related quantitative field.
• Minimum of 5-7 years of progressive experience in retail operations analysis, business intelligence, or a similar analytical role.
• Advanced proficiency in SQL, Python/R, and advanced Excel.
• Experience with Tableau, Power BI, or similar BI platforms.
• Strong understanding of retail operations, supply chain, inventory management, and e-commerce principles.

Responsibilities

• Analyze complex operational data from stores, e-commerce and supply chain to identify trends and improvement areas.
• Develop and implement strategies to enhance operational efficiency and reduce costs.
• Design, build, and maintain dashboards and reports to track KPIs for store operations, inventory, sales and fulfillment.
• Lead cross-functional projects aimed at process re-engineering and system enhancements.
• Conduct in-depth root cause analysis for operational issues and recommend solutions.
• Collaborate with Store Operations, E-commerce, IT, and Finance to align and implement recommendations.
• Develop and document SOPs and operational best practices.
• Provide mentorship to junior analysts and keep up with industry best practices in retail analytics.

Skills

SQL

Python

R

Excel

Tableau

Power BI

Retail operations

Education

Master's degree or PhD in Operations Research, Statistics, Economics, Business Analytics

Tools

Tableau

Power BI

SQL

Python

Excel

R

Job description

About the Role

Our client, a national retail leader with a strong e-commerce presence, is seeking an experienced and analytical Senior Retail Operations Analyst to join their fully remote team. This critical role will focus on optimizing store and online operations through in-depth data analysis, process improvement initiatives, and strategic recommendations. You will leverage your expertise to identify inefficiencies, streamline workflows, and enhance the overall performance of the retail division. The ideal candidate is a seasoned professional with a strong quantitative background, excellent problem-solving abilities, and a proven track record of driving operational excellence in a remote setting. This is a unique opportunity to shape the future of retail operations for a major player in the industry.

Key Responsibilities

• Analyze complex operational data from various retail channels (stores, e-commerce, supply chain) to identify trends, insights, and areas for improvement.
• Develop and implement strategies to enhance operational efficiency, reduce costs, and improve customer satisfaction.
• Design, build, and maintain dashboards and reports to track key performance indicators (KPIs) related to store operations, inventory, sales, and fulfillment.
• Lead cross-functional projects aimed at process re-engineering and system enhancements.
• Conduct in-depth root cause analysis for operational issues and recommend effective solutions.
• Collaborate closely with Store Operations, E-commerce, IT, and Finance teams to ensure alignment and drive implementation of recommendations.
• Develop and document operational best practices and standard operating procedures (SOPs).
• Provide mentorship and guidance to junior analysts within the team.
• Stay abreast of industry best practices and emerging technologies in retail operations and analytics.
• Present findings and recommendations clearly and concisely to senior management.

Requirements

• Master's degree or PhD in Operations Research, Statistics, Economics, Business Analytics, or a related quantitative field.
• Minimum of 5-7 years of progressive experience in retail operations analysis, business intelligence, or a similar analytical role.
• Advanced proficiency in data analysis tools and techniques, including SQL, Python/R, and advanced Excel.
• Experience with business intelligence platforms such as Tableau, Power BI, or similar.
• Strong understanding of retail operations, supply chain, inventory management, and e-commerce principles.
• Exceptional analytical, problem-solving, and critical thinking skills.
• Proven ability to manage complex projects and drive results in a remote work environment.
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
• Demonstrated experience in developing and implementing operational improvements.
• Experience in data visualization and storytelling is essential.

Benefits

• Highly competitive senior-level salary package.
• Fully remote work arrangement providing exceptional autonomy and flexibility.
• Comprehensive health, dental, and vision insurance.
• Significant opportunities for professional growth, leadership development, and career advancement.
• Be part of a data-driven organization that values innovation and operational excellence.
• Contribute strategically to the success of a leading retail company from anywhere.