Remote Digital Marketing Account Lead

Bilinguallink; Saint-Eustache; Remote; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Remote with weekly in-office days

Flexible work hours

Health days

Fun office environment

Job summary

Bilinguallink in Canada is seeking a Digital Marketing Account Supervisor to oversee client accounts, ensure client satisfaction, and drive successful delivery of digital projects aligned with client objectives.

The ideal candidate has 3–5 years in client service and digital marketing, agency experience, and familiarity with social media, CRM, and content marketing; remote with weekly in-office, flexible hours, and growth opportunities.

Qualifications

• 3–5 years in client service and digital marketing, agency environment preferred.
• Experience across social media, branding, content marketing, and marketing strategy.
• Familiar with pharma/healthcare is an asset.
• Proven ability to communicate, present, and influence stakeholders.

Responsibilities

• Act as primary point of contact for all client account management issues.
• Cultivate trusted advisor relationships with key clients and stakeholders.
• Assist in handling challenging client requests or escalate as needed.
• Collaborate with Project Managers and internal teams to ensure on-time project delivery.
• Monitor and communicate changes in project scope to clients and internal teams.
• Coordinate to predict, monitor, and communicate key account metrics to clients.
• Generate reports on account status for internal stakeholders.
• Assist with marketing strategies, documentation and RFP responses.
• Identify opportunities for business growth with existing clients.

Skills

Digital Marketing

Account Management

Client Service

Social Media

CRM

Branding

Content Marketing

Marketing Strategy

Communication

Time Management

Education

Bachelor's degree in Marketing/Communications/Graphic Design

Tools

ClickUp

Harvest

Slack

Job description

Bilinguallink in Canada is seeking a Digital Marketing Account Supervisor to oversee client accounts, ensure client satisfaction, and drive successful delivery of digital projects aligned with client objectives.

The ideal candidate has 3–5 years in client service and digital marketing, agency experience, and familiarity with social media, CRM, and content marketing; remote with weekly in-office, flexible hours, and growth opportunities.