Remote Delivery & Operations Leader

Macromator Inc.; Toronto; Remote; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

Benefits package

Job summary

Macromator Inc. in Canada seeks a Delivery and Operations Manager to align client delivery, operations systems, and scalable processes.

This role bridges strategy with execution across agency projects and AI-enabled services, ensuring efficiency and quality. You will lead cross-functional teams, optimize workflows, and implement AI-enabled solutions, ensuring projects are delivered on time and with consistent quality.

Qualifications

• 5+ years of project, delivery, operations, or program management experience in an agency-like environment.
• Familiar with AI tools implementation.
• Proficiency with Google Workspace and project/resource management platforms.

Responsibilities

• Ensure high-quality, consistent delivery across client accounts and projects.
• Oversee project planning, timelines, scope, priorities, and delivery standards.
• Identify delivery risks, resource gaps, and bottlenecks early and help teams resolve them.
• Partner with Account Management, Sales, and client-facing teams to keep delivery aligned with client expectations.

Skills

Project management

Delivery leadership

Operations management

Cross-functional coordination

Analytical skills

Google Workspace

Tools

Jira

Confluence

Productive PSA

HubSpot

Unifyr

ZINFI

StructuredWeb

Job description

Macromator Inc. in Canada seeks a Delivery and Operations Manager to align client delivery, operations systems, and scalable processes.

This role bridges strategy with execution across agency projects and AI-enabled services, ensuring efficiency and quality. You will lead cross-functional teams, optimize workflows, and implement AI-enabled solutions, ensuring projects are delivered on time and with consistent quality.