Remote COO - Sales & Ops Leader for Agency Growth

Blacksmith Agency LLC; Toronto; Remote; CAD 150,000 - 210,000; Full time

Job summary

Blacksmith Agency is a remote agency building websites and running paid and organic programs for US clients. As COO, Sales and Operations you run the company day to day. Sales, recruiting and marketing all report to this seat, with the founder retaining overarching direction.

You should have led a sales team with a quota, managed growth from startup to scale, and proven profitability ownership. The role emphasizes operational discipline, building leaders, and contract negotiation with clients.

Qualifications

• Senior sales leadership experience at an agency or SaaS.
• Proven ability to manage multiple departments and drive profitability.
• Strong negotiation and contract review skills.

Responsibilities

• Lead sales, recruiting, delivery and marketing under COO remit.
• Own profit margins and decisions on which opportunities to accept.
• Shape weekly rhythms, priority setting and headcount planning.
• Build leaders and coach performance across teams.

Skills

Sales leadership

Agency experience

Contract negotiation

Team building

Strategic planning

Job description

Blacksmith Agency is a remote agency building websites and running paid and organic programs for US clients. As COO, Sales and Operations you run the company day to day. Sales, recruiting and marketing all report to this seat, with the founder retaining overarching direction.

You should have led a sales team with a quota, managed growth from startup to scale, and proven profitability ownership. The role emphasizes operational discipline, building leaders, and contract negotiation with clients.