Remote Client Engagement Manager, Medical Communications

Red Nucleus; Brampton; Remote; CAD 80,000 - 93,000; Full time

Job summary

Red Nucleus in Canada is hiring an Associate Client Engagement Manager to join our global Medical Communications team. This is a home-based position out of Canada, supporting day-to-day client engagement and the execution of publications and medical communications projects across assigned accounts and projects.

The role partners closely with Client Engagement Directors to ensure high-quality delivery, operational efficiency, and client satisfaction while developing the skills required for

Qualifications

• Bachelor’s degree in Communications, Marketing, Life Sciences, or related field preferred.
• Advanced degree a plus.
• 3-5+ years of experience in medical communications, medical education, pharma marketing, or related fields.

Responsibilities

• Supporting day-to-day client communications and serving as a secondary point of contact for assigned projects.
• Assisting with execution of publications & medical communications projects from initiation through completion.
• Supporting development of project briefs, timelines, scopes of work, and internal documentation.
• Coordinating project activities across internal capability teams such as Scientific, Creative & Editorial.
• Tracking project timelines, deliverables, and milestones; escalating risks or delays as needed.
• Preparing client status updates, meeting agendas, recaps, and action-item follow-ups.
• Supporting budget tracking, forecasting, and reconciliations under the direction of senior team members.
• Manage entry, update, and maintenance of publication records within Datavision (or similar publications management platforms).
• Assisting with scope change documentation and change orders as .
• Supporting the medical/regulatory/legal (MLR) review process, including document submission systems (e.g., Veeva).
• Reviewing materials for accuracy, completeness, and alignment with client feedback prior to submission.
• Ensuring adherence to agency and client SOPs, compliance standards, and industry regulations.
• Participating in client meetings, advisory boards, congresses, and speaker programs as appropriate with limited travel.
• Maintaining organized project records and documentation.
• Performing other duties and responsibilities as assigned.

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Problem-solving

Collaboration

Adaptability

Education

Bachelor’s degree in Communications, Marketing, Life Sciences, or related field

Tools

Datavision

Veeva PromoMats

Job description

Red Nucleus in Canada is hiring an Associate Client Engagement Manager to join our global Medical Communications team. This is a home-based position out of Canada, supporting day-to-day client engagement and the execution of publications and medical communications projects across assigned accounts and projects.

The role partners closely with Client Engagement Directors to ensure high-quality delivery, operational efficiency, and client satisfaction while developing the skills required for