Remote Business Banking Specialist (Bilingual)

BMO U.S.; Quebec; Remote; CAD 37,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident & life insurance

Retirement savings plan

Job summary

BMO Financial Group is seeking a Specialist, Business Banking Services to deliver sales, service, and advisory support for small businesses in a remote environment across Canada. You will Understand customer needs, propose banking solutions, and collaborate with internal partners to fulfill requests while maintaining data confidentiality.

The role emphasizes bilingual communication, robust product knowledge, strong problem-solving, and a flexible schedule within our service hours.

Qualifications

• Working knowledge of Personal and Small Business Banking Products.
• Strong interpersonal skills and ability to build rapport.
• Experience in Contact Center is preferred.
• Excellent organizational and analytical skills.

Responsibilities

• Provide Business Banking sales, service and advice to existing BMO customers or prospects.
• Advise on Business Banking strategies and products that meet customer objectives.
• Handle inquiries professionally and process requests accurately.
• Refer to other business groups as needed and maintain confidentiality.

Skills

Bilingual French/English

Banking product knowledge

Customer service

Communication

Problem solving

Organizational skills

Education

High school diploma

Job description

BMO Financial Group is seeking a Specialist, Business Banking Services to deliver sales, service, and advisory support for small businesses in a remote environment across Canada. You will Understand customer needs, propose banking solutions, and collaborate with internal partners to fulfill requests while maintaining data confidentiality.

The role emphasizes bilingual communication, robust product knowledge, strong problem-solving, and a flexible schedule within our service hours.