Remote Billing Analyst – SaaS Invoicing & Insights

Employment Hero; Canada; Remote; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Employee share options

Generous parental leave policy

Subsidised egg freezing

WFH office expense budget

Learning & development opportunities

Job summary

A dynamic technology company is seeking a detail-oriented Billing Analyst to oversee the billing process and improve customer experience. This role involves managing billing queries, running monthly cycles, and maintaining the billing system. The ideal candidate has 2-3 years of experience in billing, is familiar with SaaS platforms like Zuora, and possesses advanced skills in Microsoft Excel. The position offers flexibility in remote work and opportunities for professional development.

Qualifications

• Solid understanding of billing processes and functions.
• A methodical and logical approach to resolving billing scenarios.
• Bonus points for experience in a high-growth tech or SaaS environment.

Responsibilities

• Manage end-to-end billing processes.
• Run monthly billing cycles and ensure accuracy.
• Prepare monthly billing reports and provide insights.

Skills

Billing processes understanding

Problem-solving

Attention to detail

Intermediate to advanced Excel skills

Education

2-3 years of experience in a similar role

Experience with Zuora or similar platforms

Tools

Zuora

Microsoft Excel

Job description

A dynamic technology company is seeking a detail-oriented Billing Analyst to oversee the billing process and improve customer experience. This role involves managing billing queries, running monthly cycles, and maintaining the billing system. The ideal candidate has 2-3 years of experience in billing, is familiar with SaaS platforms like Zuora, and possesses advanced skills in Microsoft Excel. The position offers flexibility in remote work and opportunities for professional development.