Remote Bilingual Customer Support Specialist

Xplore Inc.; Alexandria; Remote; CAD 6,200 - 9,000; Full time

Benefits offered by this job

Bilingual premium $3.00/hour

Bonus up to $2,800 annually

Health and dental benefits

RRSP matching

Job summary

Xplore Inc. is hiring bilingual Customer Service Representatives to work remotely from home. You will support customers with account, billing and technical inquiries while delivering an exceptional service experience.

The role requires French/English bilingualism, the ability to learn via our at-home training program, and strong time management to multi-task in a fast-paced remote environment.

Join a high-energy team with flexible scheduling and opportunities for bonus incentives and benefits.

Qualifications

• Bilingualism required (French/English).
• Experience in customer service is preferred.
• Remote work experience is an asset.

Responsibilities

• Provide excellent customer experience with courteous, knowledgeable service.
• Listen to customers and assess needs while following policies.
• Provide general account, billing and technical support to customers.

Skills

Bilingual French/English

Customer service

Remote work experience

Job description

Xplore Inc. is hiring bilingual Customer Service Representatives to work remotely from home. You will support customers with account, billing and technical inquiries while delivering an exceptional service experience.

The role requires French/English bilingualism, the ability to learn via our at-home training program, and strong time management to multi-task in a fast-paced remote environment.

Join a high-energy team with flexible scheduling and opportunities for bonus incentives and benefits.