Remote Benefits Specialist

Spade Recruiting; Calgary; Remote; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking enthusiastic and self-driven individuals to join their team. In this dynamic role, you will assist both existing and prospective clients, providing exceptional service and in-depth product knowledge. Your responsibilities will include managing client inquiries, distributing benefit enrollment materials, and creating personalized policies. This position offers a unique opportunity to work closely with management teams, ensuring you stay informed about the latest products and services. If you are passionate about helping others and thrive in a fast-paced environment, this role is perfect for you.

Qualifications

• Enthusiastic and self-driven individuals needed for client assistance.
• Ability to learn and adapt to new products and services.

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Respond to client requests and provide outstanding service.

Skills

Customer Service

Communication Skills

Problem-Solving

Product Knowledge

Education

High School Diploma

Bachelor's Degree

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Duties:

1. Distribute all benefit enrollment materials and determine eligibility.
2. Dispatch incoming customer phone calls.
3. Accept customer calls and return customer inquiries.
4. Respond to client requests for coverages while representing their best interests.
5. Create and explain individualized policies via our Needs Analysis system.
6. Work and learn from management teams to stay up to date on new products, services, and policies.