Remote Benefits Specialist

Spade Recruiting; Prince George; Remote; CAD 40,000 - 70,000; Full time

Job summary

An established industry player seeks enthusiastic individuals to provide exceptional service to clients. This role involves assisting clients with benefit enrollment, managing customer inquiries, and explaining individualized policies. You will collaborate with management teams to stay informed about new products and services, ensuring you deliver the best possible support. If you're self-driven and passionate about helping others, this opportunity is perfect for you!

Qualifications

• Enthusiastic and self-driven individuals with strong customer service skills.
• Ability to work with multiple clients and provide outstanding service.

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Respond to client requests and create individualized policies.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma

Bachelor's Degree

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Duties :

1. Distribute all benefit enrollment materials and determine eligibility.
2. Dispatch incoming customer phone calls.
3. Accept customer calls and return customer inquiries.
4. Respond to client requests for coverages while representing their best interests.
5. Create and explain individualized policies via our Needs Analysis system.
6. Work and learn from management teams to stay up to date on new products, services, and policies.