Remote Advocacy Care Navigator for Seniors

Sailor Health; Canada; Remote; CAD 55,000 - 75,000; Full time

Job summary

Sailor Health, a remote-first organization focused on elder mental health, seeks a dedicated Advocacy Care Navigator to support existing patients in accessing advocacy services. You will guide patients through onboarding, coordinate with the advocacy team, and manage communications across stages to ensure a smooth care journey.

In this role, you’ll use tools like Google Workspace, Healthie, and HubSpot to keep records accurate, while delivering warmth and clarity in every interaction with

Qualifications

• This role requires empathy, clear communication, and a patient-centered approach.
• Ability to manage multiple patients across stages with attention to detail.
• Experience with or willingness to learn care coordination tools and workflows.

Responsibilities

• Conduct intro calls with existing patients interested in advocacy services.
• Guide patients through the advocacy onboarding process with warmth and clarity.
• Coordinate with the advocacy team to ensure smooth transitions and follow-through.
• Manage patient communications across stages, including follow-ups and reassignments.
• Maintain accurate records in Google Workspace, Healthie, and HubSpot.

Skills

Empathetic communicator

Organized

Tech-savvy

Mission-driven

Patient-focused

Tools

Google Workspace

EHR systems

Healthie

HubSpot

Job description

Sailor Health, a remote-first organization focused on elder mental health, seeks a dedicated Advocacy Care Navigator to support existing patients in accessing advocacy services. You will guide patients through onboarding, coordinate with the advocacy team, and manage communications across stages to ensure a smooth care journey.

In this role, you’ll use tools like Google Workspace, Healthie, and HubSpot to keep records accurate, while delivering warmth and clarity in every interaction with