Relationship Manager, Commercial Financial Services

RBC; Camrose; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Client Relationship Manager to enhance client experiences through exceptional financial advice and relationship management. This role emphasizes business development, collaboration with expert advisors, and a commitment to client-centric solutions. Join a dynamic team that values personal and professional growth, where your contributions will directly impact clients and communities. You will thrive in a progressive environment that prioritizes work-life balance and offers extensive training opportunities. If you are passionate about helping clients succeed, this is the perfect opportunity for you.

Benefits

World-class sales training

Comprehensive Total Rewards Program

Flexible benefits

Focus on work-life balance

Opportunities for personal growth

Dynamic team environment

Qualifications

• 3-5 years of commercial banking experience required.
• Exceptional interpersonal and client service skills are essential.

Responsibilities

• Develop and maintain client relationships to deliver financial advice.
• Collaborate with advisors to create tailored client strategies.

Skills

Business Development

Client Centricity

Communication

Negotiation

Presentation Skills

Critical Thinking

Financial Acumen

Adaptability

Education

University degree in commerce or business administration

Tools

Digital Banking

Mobile Applications

Social Media

Job description

Job Summary

Job Description

What is the opportunity?

Your natural flair for connecting to prospects, new and existing clients by providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice, whose expert approach aligns sales, products, risk policy, and market strategies to deliver solutions tailored for individual needs. You are a key member of a Client Relationship Team and your deeply collaborative and client-centric nature allow you to coordinate with multiple partners resulting in an exceptional client experience. Your finely honed solution-development skills combine with your innate business development and knack for client service to set the stage for success.

What will you do?

1. Apply your past business development experience for prospecting, and lead generation, to new and existing clients
2. Provide an exceptional client experience by delivering superior business and financial advice within a Client Relationship Team model
3. Collaborate and coordinate with a core group of expert advisors to create and execute a client contact strategy tailored to each client’s needs
4. Demonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuring
5. Leverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners

What do you need to succeed?

Must-have

1. Minimum 3-5 years commercial banking experience
2. Deep and proven client-centricity, business development, and relationship management excellence
3. Exceptional interpersonal, communication, negotiation and presentation skills
4. New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
5. Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications)

Nice-to-have

1. Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal
2. Specialized industry expertise in a past role (e.g., real estate, healthcare, agriculture)
3. University degree, ideally in commerce, business administration, or related experience

Is this job right for you? Check out our video and decide for yourself!

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

1. World-class sales and senior leadership training with countless development opportunities
2. A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
3. A focus on work-life balance
4. A unique opportunity for personal and professional growth
5. Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

Additional Job Details

Address: 5102 50 AVE:CAMROSE

City: CAMROSE

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-02-21

Application Deadline: 2025-04-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com