Relationship Manager, Business Markets

RBC - Royal Bank; Burnaby; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join a leading bank as a Business Advisor, providing tailored financial advice to high-value small business clients. You'll leverage your business development skills to deepen client relationships and drive growth, all while enjoying a flexible work-life balance and competitive compensation.

Benefits

Comprehensive Total Rewards Program

Flexible Benefits

Competitive Compensation

Flexible Work / Life Balance

Qualifications

• Proven track record in exceptional client relationship management.
• Good knowledge of a broad array of business and personal financial products.

Responsibilities

• Acquire, grow and deepen client relationships through tailored financial advice.
• Manage risk and exercise due diligence in banking procedures.
• Champion digital enablement and advocate for RBC mobile applications.

Skills

Business Development

Client Acquisition

Communication

Time Management

Organizational Skills

Education

Completion of the Commercial Banking Advisor training program

Job description

You will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. You are RBC's ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.

• Full mobility to support clients within the Coquitlam, Port Moody, New Westminster, Burnaby & East Vancouver market is required.

What will you do?

Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs

Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC

Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients' business and personal financial needs to win as One RBC

Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns / risks

Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice

Be on your client's path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted

What do you need to succeed?

Must-have

Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community

Proven track record in exceptional client relationship management

Excellent communication, time management and organizational skills

Nice-to-have

Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring / solutions, and deal presentations

Completion of the Commercial Banking Advisor training program, or have previous experience as a small business owner, or in similar field

Good knowledge of a broad array of business and personal financial products and services

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success.

A comprehensive Total Rewards Program including bonuses and flexible benefits

Opportunity to collaborate with other business segments within the bank

Competitive compensation

Opportunity to build close relationships, do challenging work, and work towards personal and professional growth

Flexible work / life balance

Ability to make a difference and have a lasting impact on your clients' business and personal life

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management