Relationship Banker I: Build Client Trust & Digital Banking

U.S. Bank; West Vancouver; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Basic term and optional term life ins.

Short-term and long-term disability

Job summary

U.S. Bank in the Vancouver area is seeking a Relationship Banker to engage clients through in-person and digital channels, delivering trusted financial counsel and a digital-first experience.

You will build lasting client relationships, open accounts, process requests, and educate customers on products, while adhering to NMLS requirements and branch policies. A strong service mindset and communication skills are essential.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Engages with clients to understand needs and explain digital banking options.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services.
• Collaborates with branch team members to serve clients with accuracy and operational excellence.

Skills

Relationship-building

Communication skills

Digital literacy

Customer service mindset

Education

High school diploma or equivalent

Job description

U.S. Bank in the Vancouver area is seeking a Relationship Banker to engage clients through in-person and digital channels, delivering trusted financial counsel and a digital-first experience.

You will build lasting client relationships, open accounts, process requests, and educate customers on products, while adhering to NMLS requirements and branch policies. A strong service mindset and communication skills are essential.