Registration, Records and Transfer Credit Assistant

Cambrian College; Belleville; Hybrid; CAD 42,000 - 56,000; Full time

Job summary

Cambrian College in Belleville, Ontario is seeking a Registration, Records, and Transfer Credit Assistant to support registration, records maintenance, progression, and graduation processing. You will assist with transfer credit and PLAR activities, respond to inquiries, and help deliver high-quality service to students and staff.

The role involves contributing to process improvements, supporting the Welcome Centre, and helping coordinate events such as convocations and recruitment activities.

Qualifications

• Two-year post-secondary diploma required.
• Minimum two years of experience in an academic or office setting.
• Experience with information management and records in a system or database.
• Proficiency with Microsoft Office, including Excel.
• Commitment to diversity and inclusive environment.

Responsibilities

• Provide registration and records support for post-secondary, apprenticeship, dual credit, and continuing education programs.
• Administer student registration activities and maintain records in student information systems.
• Support transfer credit and PLAR processes, including evaluation coordination.
• Respond to inquiries by phone, email, and in person with timely, accurate service.
• Support academic administration activities and record reconciliation.
• Contribute to departmental projects and process improvements.
• Provide operational support for the Welcome Centre and assist with events such as convocations.
• Perform other related duties as assigned.

Skills

Excellent interpersonal communication

Attention to detail

Organizational skills

Time management

Teamwork

Education

Two-year post-secondary diploma

Tools

Microsoft Office Suite

Excel

Job description

Reporting to the registrar, the registration, records, and transfer credit assistant assists the registration and records officers with all tasks related to registration, records, progression, and graduation, and assists the transfer credit coordinator with all tasks related to transfer credit and prior learning assessment and recognition (PLAR).

• Provide registration and records support for post-secondary, apprenticeship, dual credit, and continuing education programs, ensuring accurate student enrolment, academic record maintenance, progression, and graduation processing.
• Administer student registration activities, including , registration changes, withdrawals, records management, transcript and credential processing, and maintenance of student information systems.
• Supports transfer credit and Prior Learning Assessment and Recognition (PLAR) processes, including application review, fee assessment, evaluation coordination, outcome processing, and follow-up on outstanding assessments.
• Respond to student, faculty, and stakeholder inquiries by phone, email, and in person, delivering timely, accurate, and student-focused service.
• Support academic administration activities, including transfer credits, academic appeals, academic integrity decisions, and record reconciliation.
• Contribute to departmental projects, process improvements, and quality initiatives to enhance service delivery and operational effectiveness.
• Provide operational support for the Welcome Centre and assist with institutional events such as convocation, recruitment activities, and open houses.
• Perform other related duties as assigned.

• Two-year post-secondary diploma
• Minimum two (2) years of experience in an academic environment or office environment
• Experience with information management and record management in a system or database
• Excellent organizational, and time-management skills
• Strong attention to detail
• Excellent interpersonal and communication skills
• Ability to work independently and as part of a team
• Proficiency with Microsoft Office Suite, including Excel
• Demonstrated commitment to truth and reconciliation, valuing diversity, and contributing to an inclusive and accessible working and learning environment.