Registration Clerk - Central Registration - Permanent Part-Time (2026-224)

Collingwood General and Marine Hospital; Collingwood; On-site; CAD 43,000 - 44,000; Part time

Benefits offered by this job

HOOPP pension

4% vacation in lieu

14% benefits in lieu

Education funding

Job summary

Collingwood General and Marine Hospital is seeking a Registration Clerk to join our Central Registration team. You will be the first friendly face and voice patients encounter, setting the tone for an exceptional CGMH experience in a fast-paced, team-oriented environment.

You will support patient registration across programs including diagnostics and clinics, collaborating with multi-disciplinary teams to ensure accurate patient information and smooth flow through the care journey.

Qualifications

• OSSD or equivalent required.
• Previous clerical experience in a health care/hospital setting.
• Knowledge of medical terminology.
• Proficient computer skills including typing and Microsoft Office.
• Demonstrated ability to deliver excellent customer service.

Responsibilities

• Registers patients using Meditech and enters data into the electronic chart.
• Collects payment information including OHIP, WSIB, and uninsured payments.
• Screens patients for IPAC and Falls Prevention queries.
• Obtains Health Card Numbers and follows procedures.
• Creates accurate emergency records for ambulance arrivals.
• Generates patient labels and charts as requested.
• Applies patient armband with two-factor ID.
• Provides information about the hospital to patients and visitors.
• Manages Emergency and Ambulance records with required data.
• Performs cashier duties and issues receipts.
• Operates switchboard after hours as requested.

Skills

Customer service

Typing

Microsoft Office

Medical terminology

Clerical experience

Education

OSSD or equivalent

Tools

Meditech Expanse

Job description

Employment Type: Permanent Part-Time

SEIU Clerical

Reason for Posting: Current Vacancy

Days, Evenings, Nights, and Weekends (8 and 12-hour Shifts).

plus applicable shift premiums for evenings, nights and weekends

We need a Registration Clerk to join our Central Registration team! You want to be part of our Central Registration team because you are the first friendly face and voice our patients encounter – setting the tone for an exceptional CGMH experience. No two days are the same in this fast-paced, team-oriented environment, where you play a key role in helping patients move safely and efficiently through their care journey.

Detailed Job Description

Registration Clerk

Central Registration

Employment Type: Permanent Part-Time

Reports to: Manager, Patient Access and Flow

SEIU Clerical

Reason for Posting: Current Vacancy

Hours of Work: Days, Evenings, Nights, and Weekends (8 and 12-hour Shifts).

Rate of Pay: $31.449 to $31.845 per hour plus applicable shift premiums for evenings, nights and weekends

Join Our Inspired Team! The Opportunity:

We need a Registration Clerk to join our Central Registration team! You want to be part of our Central Registration team because you are the first friendly face and voice our patients encounter – setting the tone for an exceptional CGMH experience. No two days are the same in this fast-paced, team-oriented environment, where you play a key role in helping patients move safely and efficiently through their care journey.

In this role you will support patient registration and access across a variety of programs including diagnostic services and specialty clinics and work with multi-disciplinary teams to ensure accurate and efficient patient information and flow. You will be part of a high-performing, supportive team that serves a growing community of over 74,000 residents and millions of visitors.

Why Choose Us!

We invest in our Team. As a Registration Clerk you will earn $31.449 to $31.845 per hour.

Beyond Your Hourly Wage You Will Also Enjoy

• Access to funding to support education that you want to pursue
• Join HOOPP a defined benefit contribution pension plan
• Time away from work matters. This position would earn 4% vacation in lieu
• Your health and wellness are important. We offer 14% benefits percentage in lieu
• At this time this opportunity is scheduled 8 and 12 hour shifts

As The Successful Applicant, You Will Do The Following

• Registers patients using the Meditech computer system; obtaining and capturing all relevant patient information and entering data accurately into the electronic chart in a timely manner
• Acquires required information and payment method for visits inclusive of OHIP, WSIB, and direct payment method for uninsured patients
• Screens patients for necessary IPAC and Falls Prevention queries
• Contact MOH regarding Health Card Numbers as required and follow documented procedure
• Ensure all information is obtained from patients arriving by ambulance to create an accurate emergency record
• Generate patient labels and charts for departments as requested
• Apply patient registered visit armband ensuring two factor identification through the patient’s hospital visit
• Provides direction/or information regarding the hospital to all patients/visitors/other service providers as required
• Manages the separation and distribution of the Emergency and Ambulance records with required patient and account information captured
• Perform cashier function to manage bill payment amounts, collection of ODSP submissions, uninsured prepayment authorizations and issue receipts to patients
• Operates switchboard after hours and as requested

What You'll Bring

Required

• OSSD or equivalent
• Previous clerical experience in a health care/hospital setting
• Knowledge and understanding of medical terminology
• Proficient computer skills, including typing and Microsoft Office
• Demonstrated ability to deliver excellent customer service

Preferred

• Medical Office Administration Course
• Experience with Meditech Expanse

Alignment with our Values

We are committed to our values:

BeKind- fostering a culture of compassion, empathy, and dignity in every interaction

Support Each Other- working together across all roles to uplift our team and our patients

Lead by Example- setting a standard of integrity, fairness, and professionalism

Keep Growing- embracing curiosity, innovation, and learning to adapt to future needs

Any successful candidate will need to live these values on a day to day basis.

Join Tomorrow’s Team Today: Shape the Future of Care in South Georgian Bay at CGMH!

Today CGMH is an 84-bed acute care hospital serving 74,000+ residents and 3.5M annual visitors. With a team of 1,200+ dedicated professionals, we deliver high-quality care across emergency, surgery, orthopaedics, obstetrics, dialysis, diagnostics, mental health, and more.

Tomorrow’s Hospital is under Development and are working towards an opening day in 2033. Joining our team now means you have input on the Hospital’s design, workflows, and equipment. Learn more here.

Learn more about our Strategic Plan here.

We are here to support you. If you have any questions or concerns during the recruitment process, including related to accessibility, please reach out to People Services at [e-mail]