Registration Clerk

Island Health; Courtenay; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in healthcare is seeking a Registration Clerk to join their team. This role is crucial in ensuring a seamless registration and scheduling process for clients, whether in person, remote, or virtual. The ideal candidate will possess strong communication skills and a solid understanding of medical terminology, enabling them to provide a culturally safe and positive experience for clients. With a focus on patient and staff safety, this position offers a chance to contribute to the continuous improvement of quality in healthcare services. If you're organized, effective in dealing with others, and ready to make a difference, this opportunity is for you.

Qualifications

• Grade 12 education with two years of recent related experience.
• Knowledge of medical terminology and ability to communicate effectively.

Responsibilities

• Perform registration and scheduling duties for clients.
• Provide a positive and culturally safe client experience.

Skills

Knowledge of medical terminology

Ability to keyboard at 45 wpm

Effective verbal communication

Effective written communication

Ability to deal with others effectively

Ability to operate related office equipment

Organizational skills

Education

Grade 12

Two years' recent related experience

Tools

Specialized software applications

Office equipment

Job description

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator or designate, the Registration Clerk performs a variety of duties related to the registration and scheduling, including in person, remote, and virtual clients, according to established procedures. Provides positive and culturally safe client experience, while utilizing specialized software applications and office equipment.

QUALIFICATIONS:Education, Training And Experience

Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Knowledge of medical terminology.
• Ability to keyboard at 45 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to operate related office equipment.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
  
  

Link To Full Job Description

https://jd.viha.ca/JD4611.pdf