Registration Clerk

Vancouver Island Health Authority; Courtenay; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established health authority is seeking a Registration Clerk to join their dedicated team. This role involves performing various duties related to client registration and scheduling, ensuring a positive and culturally safe experience for all clients. The ideal candidate will possess strong communication skills and knowledge of medical terminology, along with the ability to operate office equipment effectively. If you're passionate about contributing to patient care and safety, this opportunity offers a chance to make a meaningful impact in the community.

Qualifications

• Grade 12 education with two years of related experience.
• Strong communication skills are essential.

Responsibilities

• Perform registration and scheduling duties for clients.
• Provide a positive and culturally safe client experience.

Skills

Knowledge of medical terminology

Keyboarding at 45 wpm

Effective verbal communication

Effective written communication

Interpersonal skills

Ability to operate office equipment

Physical ability to perform duties

Education

Grade 12

Two years' recent related experience

Job description

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

0600-1400, 0745-1545, 0800-1600, 0900-1700, 1000-2200, 0700-1900, 1900-0700/As required

Days Off

As required

Vacancy Type

Casual

Salary Range (Hourly Rate)

$27.10 - $27.10

Paid FTE

N/A

Worked BI-WEEKLY HOURS

N/A

Planned Start Date

May. 19 2025

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator or designate, the Registration Clerk performs a variety of duties related to the registration and scheduling, including in person, remote, and virtual clients, according to established procedures. Provides positive and culturally safe client experience, while utilizing specialized software applications and office equipment.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Knowledge of medical terminology.
• Ability to keyboard at 45 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to operate related office equipment.
• Physical ability to carry out the duties of the position.