Registered Massage Therapist

Accor Hotels; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a prestigious hotel recognized as one of the best in Canada, where you will provide exceptional massage services in a luxurious environment. This role offers the chance to develop your skills while working in a historic and beautifully restored property. Enjoy a supportive workplace that values diversity and inclusion, and take advantage of numerous employee benefits, including discounted rates at Accor properties worldwide. If you are passionate about hospitality and wellness, this is the perfect opportunity to grow your career in a vibrant team dedicated to excellence.

Benefits

Employee benefit card for discounted rates

50% off dining in Vancouver, Victoria, and Whistler

Complimentary meal during shifts

Complimentary uniform laundering

Comprehensive benefits and wellness programs

Defined Contribution Pension Plan (DCPP)

Qualifications

• New graduates are welcome; certification in massage is required.
• CPR and First Aid certification preferred.

Responsibilities

• Provide professional and friendly massage services to guests.
• Maintain a clean and hygienic work environment at all times.
• Assist guests with inquiries about hotel facilities.

Skills

Massage Therapy

CPR and First Aid

Communication Skills

Organizational Skills

Interpersonal Skills

Problem Solving

Education

Certification from an accredited school of Massage

Job description

Company Description

Recognized as the #2 Best Canadian Hotel in Travel + Leisure's 2024 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.

The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold rooms and a newly renovated lounge are ready to accommodate guests. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World.

Job Description

What is in it for you:

• Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Opportunity to develop your talent and grow within your property and across the world!
• Complimentary meal during your shift through our Colleague Dining Program
• Complimentary uniform laundering
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
• Access to our company-matched Defined Contribution Pension Plan (DCPP)
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
• Hourly rate $17.40

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Perform massage while maintaining the clients comfort at all times
• Perform 30, 45, 60, 90 and 120 minute massages as required
• Ensure individualized guest service through acknowledging and responding to their needs and expectation
• Maintain a clean, hygienic and neat work environment at all times, ensuring all equipment is in safe working order
• Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

Your experience and skills include:

• New graduates welcome!
• Certification from an accredited school of Massage required
• All professional licenses are to be current
• CPR and First Aid certification preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking
• Frequent bending and kneeling
• Occasional carrying and lifting up to 20lbs
• Occasional pushing and pulling
• Occasional ascending and descending ladders, stairs and ramps

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment: Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS