Regional Sushi Bar Operations Supervisor

Bento Inc.; Ottawa; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Group health benefits

Career advancement opportunities

Job summary

Bento Inc. in Ottawa is seeking a Food Service Area Supervisor to manage Sushi Bars across the region. You will lead and coach teams, ensure product quality, guest service, and food safety, and coordinate daily operations.

This role requires travel within the region, strong communication in English, a valid driver's license, and a ServSafe certification is a plus; multi-site supervision and fast-paced environment experience preferred.

Qualifications

• Minimum 1 year of food service management experience, preferably in a multi-unit environment.
• Experience in Sushi industry is preferable.
• Ability to travel within assigned region and with a flexible schedule to accommodate operational needs.
• Valid driver’s license.
• Strong communication skills in both oral and written English.
• Must be self-motivated and guest-focused.
• Ability to prioritize tasks and work well under pressure and deal with stressful situations.
• ServeSafe Certification is an asset

Responsibilities

• Overall day-to-day management and operations of assigned locations, including people management, food safety, guest services, sales and food quality
• Recruiting, training, developing, and motivating franchisees
• Regular store visits and monitoring of kiosks for regulatory compliance, quality assurance and food safety standards
• Build and maintain strong customer relationships with store management and third-party auditors
• Execute new store openings and implement new product/program roll-outs
• Ensure production plans maximize profitability through sales optimization and waste control
• Complete Daily Production Reports, checklists and reports for operations
• Monthly inventory counts, Quality Assurance and Bento Compliance Audits
• Additional duties as assigned

Skills

Food service management

Team leadership

Guest service

English communication

Time management

Adaptability

Stress management

ServSafe certification

Job description

Bento Inc. in Ottawa is seeking a Food Service Area Supervisor to manage Sushi Bars across the region. You will lead and coach teams, ensure product quality, guest service, and food safety, and coordinate daily operations.

This role requires travel within the region, strong communication in English, a valid driver's license, and a ServSafe certification is a plus; multi-site supervision and fast-paced environment experience preferred.