Food Service Area Supervisor

Bento Inc.; Ottawa; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Group health benefits

Career advancement opportunities

Job summary

Bento Inc. in Ottawa is seeking a Food Service Area Supervisor to manage Sushi Bars across the region. You will lead and coach teams, ensure product quality, guest service, and food safety, and coordinate daily operations.

This role requires travel within the region, strong communication in English, a valid driver's license, and a ServSafe certification is a plus; multi-site supervision and fast-paced environment experience preferred.

Qualifications

• Minimum 1 year of food service management experience, preferably in a multi-unit environment.
• Experience in Sushi industry is preferable.
• Ability to travel within assigned region and with a flexible schedule to accommodate operational needs.
• Valid driver’s license.
• Strong communication skills in both oral and written English.
• Must be self-motivated and guest-focused.
• Ability to prioritize tasks and work well under pressure and deal with stressful situations.
• ServeSafe Certification is an asset

Responsibilities

• Overall day-to-day management and operations of assigned locations, including people management, food safety, guest services, sales and food quality
• Recruiting, training, developing, and motivating franchisees
• Regular store visits and monitoring of kiosks for regulatory compliance, quality assurance and food safety standards
• Build and maintain strong customer relationships with store management and third-party auditors
• Execute new store openings and implement new product/program roll-outs
• Ensure production plans maximize profitability through sales optimization and waste control
• Complete Daily Production Reports, checklists and reports for operations
• Monthly inventory counts, Quality Assurance and Bento Compliance Audits
• Additional duties as assigned

Skills

Food service management

Team leadership

Guest service

English communication

Time management

Adaptability

Stress management

ServSafe certification

Job description

Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

Responsibilities

The Food Service Area Supervisor is responsible for managing assigned Sushi Bars in their assigned region. This includes developing, supervising and coaching team members to ensure the highest levels of product quality and guest service standards are achieved.

• Responsible for the overall day-to-day management and operations of assigned locations, including people management, food safety, guest services, sales and food quality
• Accountable for recruiting, training, developing, and motivating franchisees.
• Regular store visits and monitoring of kiosks to ensure they are compliant with Bento regulatory requirements, including quality assurance and food safety, health and safety standards and ensuring all required corrective action is taken promptly.
• Build and maintain strong customer relationships with store management and third-party auditors.
• Execution of new store openings and implementation of new product/program roll-outs.
• Ensure that the production plans are regularly amended to maximize profitability for each location through a combination of sales optimization and waste control.
• Ensure Daily Production Reports, checklists and reports are completed accurately for operational matters.
• Monthly inventory counts, Quality Assurance and Bento Compliance Audits.
• Additional duties as assigned.

Qualifications

• Minimum 1 year of food service management experience, preferably in a multi-unit environment.
• Previous experience in the Sushi industry is preferable.
• Ability to adapt and succeed in a fast-paced environment.
• Ability to travel within an assigned region and with a flexible schedule to accommodate operational needs.
• Valid driver's license.
• Have strong communication skills in both oral and written English.
• Must be self-motivated and guest-focused.
• Ability to prioritize tasks and work well under pressure and deal with stressful situations.
• ServeSafe Certification is an asset

Why you should join our team:

• Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
• Competitive Rewards: Upon meeting eligibility criteria reap the benefits of a comprehensive group health benefits that recognize your outstanding contribution.
• Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
• Champion Diversity, Equity, and Inclusion: We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.
• Drive Sustainable Impact: As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.

For more information about us and our opportunities, please visit www.bentosushi.com.

We thank all applicants for their interest; however only those candidates elected for an interview will be contacted. Special consideration will be given to applicants with previous experience working as a; food service supervisor, area supervisor: food; district supervisor; regional supervisor; shift supervisor; assistant general manager; kitchen manager; store manager.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

This posting is for current vacancy. We use automated system, including artificial intelligence to support the review of applications. All candidates are also reviewed by our hiring team.