Regional Service Manager - Region 1&2

Pattison Agriculture Limited; North Battleford; On-site; CAD 90,000 - 120,000; Full time

Job summary

Pattison Agriculture Limited in Saskatchewan is seeking a Regional Service Manager to support our Western province locations. You will work with Service Managers to optimize service operations and maximize ROI, delivering quality work in a collaborative, growth-oriented environment.

The role requires leadership of service teams, strong communication, and willingness to travel. We offer opportunities for professional development, competitive wages, comprehensive benefits, and a path to

Qualifications

• 5+ years in a managerial role in service or branch operations.
• Experience in the agriculture industry.
• Proven ability to lead, develop and motivate teams.
• Exceptional customer service and interpersonal skills.
• Results-oriented with strong work ethic and analytical focus.
• Willingness to travel and work flexible or extended hours.

Responsibilities

• Support Service Managers with operations, budgeting, staffing and efficiencies.
• Coordinate with service teams for day-to-day support.
• Promote consistent processes and procedures across locations.
• Build cross-department relationships and collaborate with partners.
• Mentor new and existing service staff to ensure quality and communication.
• Report regional metrics and help meet or exceed goals.
• Travel across the region to provide guidance and support.
• Assist with marketing initiatives and training programs.
• Fill in for Service Manager/Writer when needed.
• Support talent development and ongoing training plans.

Skills

Leadership

Customer service

Communication

Analytical thinking

Emotional intelligence

Travel readiness

Job description

At Pattison Agriculture we seek talent ready to GROW, CONNECT AND EVOLVE with us! We are looking for a Regional Service Managerto support our locations on the Western side of the province.

This is a fantastic opportunity to be a part of the future of agriculture and play an essential role in the support of our Service Departments. As a Regional Service Manager you will work with the Service Managers to optimize service operations to maximize return on investment. In one of Canada’s top John Deere dealer organizations you will deliver quality work in a friendly and collaborative environment that encourages learning and growth.

Responsibilities

• Support Service Managers with their operations, budgeting, staffing activities, and opportunities for efficiencies
• Connect with service teams to ensure adequate support for day-to-day activities
• Implement and promote consistent messages for all processes/procedures
• Build relationships with all departments
• Collaborate with supplier partners to maximize returns on special allowances and warranties
• Mentor/coach new and existing service teams at all levels to promote consistent communication and standards of quality work
• Frequent travel to all locations in region with focus on locations requiring extra guidance
• Analyze regional financial metrics to ensure meeting or exceeding goals
• Perform other duties as assigned (reports, assignments etc.) by the Director of Service Operations
• Provide support with marketing initiatives
• Assist Managers & Training team in developing, presenting, and participating in training plans
• Fill in as needed when Service Manager or Service Writer in region are away, or role is vacant

Requirements

• 5+ years experience as a manager of a high performing Service or Branch operations
• Experience in the Ag industry
• Proven experience leading/developing/motivating others
• Exceptional customer service, interpersonal, and communication skills
• Results-oriented, strong work ethic, analytical
• Positive attitude and empathetic
• Self-aware with high level of Emotional Intelligence (EQ)
• Valid driver’s licence, ability to travel and work flexible or extended hours

CONNECT with us today!

Whether you're new to this field or experienced in other related fields, we offer continued education and training to help you thrive and expand your knowledge! Our 18 locations across Saskatchewan and Manitoba offer endless opportunities for you to GROW.

You’ll receive competitive wages, comprehensive benefits, company matched pension, bonus eligibility, and future career opportunities in Parts, Sales, Service, and more. Contribute your strengths to a purpose-driven organization when you EVOLVEyour career with Pattison Agriculture! We also welcome international candidates, providing a seamless transition into Canada.

We would like to thank all who apply; however, only those candidates selected for an interview will be contacted.