Regional Manager

JRoss Recruiters; Calgary; On-site; CAD 110,000 - 150,000; Full time

Job summary

JRoss Recruiters is seeking a Regional Operations Leader to oversee a portfolio of Calgary locations, drive store performance, and uphold brand standards. You will lead, coach, and develop Store Managers while analyzing sales results to improve results.

The role requires travel across the Calgary market and a passion for coaching teams in a fast-paced apparel retail environment. This is a full-time leadership opportunity with a focus on operational excellence and guest experience.

Qualifications

• Proven experience as a District Manager, Regional Manager, or similar multi-unit retail leadership role in the apparel sector.
• Strong background in apparel, fashion, specialty retail, or high-volume customer-focused environments.
• Demonstrated ability to lead multiple locations and develop Store Manager teams.
• Passion for coaching, talent development, and creating engaged retail teams.
• Strong analytical skills with the ability to interpret sales results and drive business improvements.
• Experience using retail reporting systems, operational tools, and Microsoft Office applications.
• Ability to travel regularly throughout the Calgary market.

Responsibilities

• Oversee a portfolio of locations across Calgary, ensuring performance and brand standards.
• Partner with Store Managers to analyze sales performance and develop growth strategies.
• Develop Store Managers through coaching and feedback.
• Ensure exceptional customer experience and adherence to brand standards.
• Identify opportunities to improve processes and execution, while ensuring safety and policy compliance.
• Collaborate to implement seasonal programs, merchandising strategies, promotions, and key initiatives.
• Encourage community engagement and strengthen brand awareness in the Calgary market.

Skills

District Manager experience

Apparel industry

Retail leadership

Multi-location management

Coaching & development

Sales analytics

Tools

Retail reporting systems

Microsoft Office

Job description

• Regional Operations Leadership - You will oversee a portfolio of locations throughout the Calgary market, providing leadership, direction, and support to ensure each location delivers strong operational performance while maintaining brand expectations and company standards.
• Business Performance and Sales Growth - You will partner with Store Managers to analyze sales performance, identify opportunities, and develop strategies that improve results. Through regular review of business metrics and in-store coaching, you will help teams maximize sales, productivity, and overall store performance.
• Store Manager Development and Coaching - You will play a key role in developing Store Managers by providing ongoing coaching, feedback, and support. You will help leaders strengthen their teams, improve execution, and create an environment where associates feel motivated, valued, and accountable.
• Customer Experience and Brand Standards - You will ensure stores consistently deliver an exceptional customer experience that reflects the brand’s values. You will support teams in creating engaging shopping environments through strong service, product presentation, and attention to detail.
• Operational Excellence - Through regular store visits and ongoing communication with store teams, you will identify opportunities to improve processes, maintain operational standards, and ensure consistent execution across all locations. You will support compliance with company policies, safety expectations, and operational procedures.
• Execution of Business Initiatives - You will collaborate with regional and corporate partners to successfully implement seasonal programs, merchandising strategies, promotions, and key business initiatives across the region.
• Market and Community Engagement - You will encourage stores to build meaningful connections within their local communities while strengthening brand awareness and customer loyalty within the Calgary market.

Requirements

• Proven experience as a District Manager, Regional Manager, or similar multi-unit retail leadership role in the apparel sector (apparel experience required).
• Strong background in apparel, fashion, specialty retail, or high-volume customer-focused environments
• Demonstrated ability to lead multiple locations and develop strong Store Manager teams
• Passion for coaching, talent development, and creating engaged retail teams
• Strong analytical skills with the ability to interpret sales results and drive business improvements
• Excellent communication, organization, and problem-solving abilities
• Experience using retail reporting systems, operational tools, and Microsoft Office applications
• Ability to travel regularly throughout the Calgary market
• Flexible and adaptable leader who can thrive in a fast-paced retail environment

Corporate Culture

This is an exciting opportunity to join a respected apparel retailer where people, customer experience, and operational excellence are at the center of the business. The successful candidate will be a visible and inspiring field leader who enjoys being in stores, developing teams, and driving meaningful results. You will have the opportunity to influence performance across the assigned region while helping store teams deliver an engaging brand experience for every customer.

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